Darnael Brown
Minneapolis,MN
Overview
15
15
years of professional experience
Work History
Sales Manager
Gsd Auto
Rockford, MN
05.2020 - Current
- Created and maintained sales environment to support business objectives.
- Tracked monthly sales to generate reports for business development planning.
- Developed and implemented sales strategies to increase market share.
- Performed analysis of current processes within the sales department to identify areas needing improvement.
- Supported sales team members to drive growth and development.
- Attended trade shows for in-person engagement and network building.
Cook Trainer
Delta Marriott
Mpls, MN
05.2022 - 11.2023
- Provided feedback on performance of cooks during their shifts.
- Instructed cooks on how to properly use kitchen equipment such as ovens, grills, fryers, steamers .
- Monitored the cleanliness of working areas throughout shifts and ensured that sanitary conditions were maintained at all times.
- Tracked inventory levels of food supplies needed for daily operations.
- Conducted periodic evaluations of trainee's progress with recommendations for improvement when necessary.
- Encouraged team building activities among cooks to promote better communication within the kitchen.
- Demonstrated proper knife handling techniques, food preparation, presentation, cooking methods, safety measures and sanitation standards.
- Organized and conducted orientation sessions to introduce new employees to restaurant policies and procedures.
- Resolved conflicts among staff members in a timely manner.
- Recommended improvements to existing cooking processes or procedures.
- Assisted in developing and implementing new training programs for cooks.
- Created lesson plans that cover all aspects of cooking including recipes and technique demonstrations.
- Observed trainees while they prepared meals so that any errors could be corrected immediately.
- Provided guidance on menu items or recipe changes when requested by management.
- Mentored trainees to ensure they had the skills needed to work independently as a cook.
- Performed regular maintenance checks on kitchen equipment to ensure safe operation.
- Developed systems for tracking employee attendance records during training sessions.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
Sales Manager
Eazy Auto
Rockford, MN
04.2016 - 05.2020
- Oversaw regional and local sales managers and staff.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated with others to discuss new opportunities.
- Developed and implemented new sales strategies to update product lines.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Analyzed business and sales targets using critical problem-solving skills.
- Created and maintained sales environment to support business objectives.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
Stocker
Alexander moving and storage
Bloomington, MN
01.2009 - 08.2012
- Maintained a neat, clean and orderly warehouse environment at all times.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Assisted customers by locating items and loading heavy purchases in vehicles.
- Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Greeted customers and retrieved requested products to drive satisfaction.
- Packaged items with appropriate materials to prevent damage during shipping.
- Packed boxes for shipment using appropriate packing materials.
- Loaded trucks with outgoing orders according to shipping manifests provided by customers.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
Education
High School Diploma -
South High School
Minneapolis, MN06-1995
Skills
- Performance Management
- KPI Analysis
- Market Research
- Staff Management
- Sales Team Training
- Order Management
Timeline
Cook Trainer
Delta Marriott
05.2022 - 11.2023
Sales Manager
Gsd Auto
05.2020 - Current
Sales Manager
Eazy Auto
04.2016 - 05.2020
Stocker
Alexander moving and storage
01.2009 - 08.2012
High School Diploma -
South High School