Darneisha Austin
Saint Paul,MN
Summary
Hardworking and enthusiastic trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
14
14
years of professional experience
Work History
Cook/Prep
Tiffany's Sports Lounge
03.2021 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process
- Prepare multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business
- Change and sanitized cutting boards, and surfaces between task to avoid cross-contamination
- Communicate closely with servers to fully understand special orders for customers.
Prep/Cashier
Minneapolis Convention Center
Minneapolis, MN
02.2019 - Current
- Enhanced kitchen efficiency by streamlining food prep processes and maintaining a clean workspace
- Collaborate with other team members to ensure timely completion of meal orders during busy periods
- Maintained a clean and sanitary workspace.
- Checked completed orders for correct quantity and quality.
- Checked freshness of food and ingredients prior to use.
- Sliced meats to prepare for cooking and assembly of menu items.
- Scanned items and checked pricing on cash register for accuracy.
- Helped with purchases and signed customers up for rewards program.
- Developed key customer relationships to increase sales.
- Verified customer age requirement for alcohol or tobacco purchases.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Bartender/Cashier
US bank Stadium
03.2019 - 11.2022
- Served high customer volumes during special events, nights, and weekends
- Preformed opening and closing duties, printing sales repots, setting up for incoming shifts, preparing Cash Drawers, and taking inventory.
- Neatly sliced and pitted fruit for garnishing drinks.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Greeted customers and provided excellent customer service.
Cashier
Famous Footwear
Bloomington, MN
12.2018 - 03.2019
- Replenished stock levels by unloading shipments from delivery trucks.
- Gained knowledge on footwear items and demonstrated enthusiasm and belief for product and company philosophy.
- Greeted customers in a friendly and professional manner.
- Remained knowledgeable of current promotions, policies regarding payment and exchanges and security practices.
- Operated cash register, scanned items, bagged merchandise and properly handled methods of payment to facilitate accurate sales transactions.
Cashier
Childeren's place
Bloomington, MN
10.2018 - 03.2019
- Greeted customers to determine wants or needs.
- Placed special orders or called other stores to find desired items.
- Computed purchases and received and processed cash or credit payment.
- Answered phone calls promptly with a professional demeanor.
- Restocked supplies like paper bags, tissue paper as needed.
- Organized store by returning merchandise to proper areas and restocked displays.
- Organized merchandise in the store for easy access by customers.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Counted money at the beginning and end of each shift to ensure accuracy of funds on hand.
- Processed payments with cash, credit and debit cards, checks, gift cards, and store credits.
Package Handler
FedEx:Ground
Waterloo, IA
05.2013 - 10.2018
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Inspected packages for damages or defects and recorded any issues found.
- Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
- Assisted in loading delivery trucks with prepared packages.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Resolved conveyor system issues by clearing jams and blockages.
- Managed inventory levels by tracking incoming and outgoing packages.
- Palletized boxes to increase movement and shipment efficiency.
Packaging Associate
Ferguson Enterprises LLC
Waterloo, IA
01.2012 - 11.2015
- Transferred packaged product from packaging to recipient or stock.
- Weighed packages on scales to determine postage costs.
- Maintained accurate records of packaged goods in inventory system.
- Labeled packages and recorded items packed in preparation for shipping.
- Labeled packages with barcodes, weight, and other information.
- Assembled, lined and padded cartons and containers.
- Loaded and unloaded items from machines, carts and dollies.
- Staged loaded pallets with hand truck for fork truck pick-up.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Obtained, moved and sorted products and materials.
- Monitored production line operations to identify malfunctions or errors.
- Stacked completed packages onto pallets for shipment.
Cashier
Goodwill
Waterloo, IA
06.2010 - 02.2011
- Scanned items and checked pricing on cash register for accuracy.
- Ensured compliance with all safety regulations within the store environment.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Tulsa Central Highschool
Tulsa, OK06-2009
Skills
- Food Presentation
- Recipe-Based Cooking
- Supply Restocking
- Sanitation
- Frying
- Food Handling
- Order Verification
- Surface Cleaning
- Grilling
- Customer Service
- Fine Dining
- Dish Preparation
- New Hire Training
- High Volume Production Capability
- OSHA
- Positive and Professional
- Payment Processing
- Cash Register Operation
- Payment Collection
- Customer Assistance
- ID Verification
- Drawer Balancing
- Cash Drawer Balancing
Timeline
Cook/Prep
Tiffany's Sports Lounge
03.2021 - Current
Bartender/Cashier
US bank Stadium
03.2019 - 11.2022
Prep/Cashier
Minneapolis Convention Center
02.2019 - Current
Cashier
Famous Footwear
12.2018 - 03.2019
Cashier
Childeren's place
10.2018 - 03.2019
Package Handler
FedEx:Ground
05.2013 - 10.2018
Packaging Associate
Ferguson Enterprises LLC
01.2012 - 11.2015
Cashier
Goodwill
06.2010 - 02.2011
High School Diploma -
Tulsa Central Highschool
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