Darnel Guerrier
Pine Bush,NY
Summary
Dynamic leader with a proven track record at Access Supports For Living, Inc., excelling in revenue cycle optimization and staff development. Achieved a 99% collection rate in Medicaid billing, significantly improved financial performance, and fostered high staff retention through effective mentoring. Expert in Sage Intacct and adept at critical thinking, Always focused on process improvements and compliance resulting in highly desired outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Revenue Cycle Director
Access Supports For Living, Inc.
12.2022 - Current
- Medicaid and state billing management for all offered IDD services. Achieved 99% Collection Rate on Medicaid BIlling for HCBS Waiver Services and a high level of compliance to billing standards by having great knowledge of the EHR system, and adherence to regulatory guidelines, including HIPAA privacy rules.
- Improved overall financial performance with consistent evaluation and implementation of revenue cycle best practices.
- Ensure AR and Revenue accounts are accurate and reconciled appropriately
- Improved collection rate on DSS claims and state billing by improving processes, monitoring tools, collaboration with program staff and relationships with DSS contract handlers.
- Assist in management of Representative Payee responsibilities including monitoring Social Security Benefits, ensuring accurate ledgers, completion of Rep Payee reports, and collection of SNAP benefits.
- Provide monthly finance reports to leadership.
- Monitor cash and provide cash position report to leadership and the board.
- Oversight of Central Purchasing Department with responsibilities that included purchasing of supplies, keeping accurate records to provide back up for expense based contracts, booking trips and conferences, and utilizing cost saving strategies.
- Lead revenue and expense review meetings with IDD services' leadership.
- Participate in agency budget process and create budgets for RFP's, state contracts, and various programs.
- Effective at recognizing and hiring talented staff. High staff retention rate through effective communication, training, supervision and support. Provide measurable goals to staff in their performance agreements that are in line with agency KPIs.
- Experience with Sage Intacct GL system including report creation, building allocation management, writing and reviewing journal entries, creating statistical entries, and reviewing trial balances.
- Exposure to CFR requirements and how to compile needed statistics.
- Assist CPAs in audit process and provide required documentation.
Assistant Director of Operations
Access Supports For Living, Inc.
09.2018 - 12.2022
- Collaborated with cross-functional teams on strategic projects aimed at improving overall program performance.
- Implemented cost-saving measures by identifying ways to reduce expenses without compromising quality. Provided oversight of staffing cost including OT. Implemented strategy to manage food and household purchases. Worked with vendors to restructure service contracts leading to a 25% reduction in associated cost.
- Supervision of Consumer Funds Specialists team that provide oversight of asset limits. Duties include management of personal allowance , burial accounts, special needs trusts, wage reporting, assessment of individual's money management skills and OPWDD audit reporting.
- Involved in creation and supervision of Consumer Benefits Specialist(CBS). CBS duties included monitoring of individual's social security benefits, resolving issues to prevent loss in benefits, and training of supervisors.
- Conducted regular staff meetings to maintain open lines of communication within the team, fostering a positive work environment.
- Served as a liaison between IDD programs, Finance and QA departments. Helped to create audit tools.
- Designed and executed staff training programs to enhance employee skills, knowledge, and productivity.
- Oversight of the EHR system ensuring program and supports staff were trained on effective use of the system. Monitored activity for compliance with billing standards, communicated to vendor suggested system improvements, maintained help desk ticket system, and kept system up to date with logins and access.
- Implementation and oversight of EMAR system.
- Lead agency transition to Life Plans and Staff Action Plans.
- Highly effective at identifying and resolving billing or compliance related issues. Provided guidance and training on compliance to oversight agency regulations.
- Involved in special projects including training of new entities to the Access Network and Revenue Cycle Management value stream.
Direct Support Professional Administrator
Access Supports For Living, Inc.
03.2017 - 09.2018
- Implementation of new EHR and EMAR systems. Provided training to program and support teams on appropriate use of the systems. Created training documents, audit and monitoring tools and leadership reports to ensure effective use of the systems.
- Highly responsive to help desk tickets and resolving issues.
- Ensured IDD services were compliant with billing standards.
- Assisted Director's in supervision, training and coverage of supervised IRA supervisors.
- Participate in hiring and staff retention activities.
Direct Support Professional Supervisor
Access Supports For Living, Inc.
11.2011 - 03.2017
- Opened and managed the only IRA that needed 24/7 RN coverage due to having a ventilated individual.
- Maintained appropriate staffing ratios with minimal OT use through effective communication of expectations, training and discipline of staff including RNs. Implemented strategies to ensure adherence to family expectations, oversight agency rules and regulations, and agency policies.
- Maximized billing and 0 deficiencies for internal and external audits.
Education
Bachelor of Science - Economics
Massachusetts Institute of Technology
Cambridge, MA02.2002
Skills
- Staff Training and Development
- Claims and Denial Management
- Revenue Cycle Optimization
- Medicaid Billing and Coding
- Process and Systems Implementation
- Financial Reporting
- Budget Planning
- Leadership/Coaching/Mentoring
- Cash Flow Management
- Microsoft programs including Excel
- Critical Thinking and Problem Solving
- Sage Intacct
Affiliations
- Vice President of Bonivista Condominium Association
Certification
Six Sigma Lean Black Belt Professional Certification, April 2021
Timeline
Revenue Cycle Director
Access Supports For Living, Inc.
12.2022 - Current
Assistant Director of Operations
Access Supports For Living, Inc.
09.2018 - 12.2022
Direct Support Professional Administrator
Access Supports For Living, Inc.
03.2017 - 09.2018
Direct Support Professional Supervisor
Access Supports For Living, Inc.
11.2011 - 03.2017
Bachelor of Science - Economics
Massachusetts Institute of Technology
Six Sigma Lean Black Belt Professional Certification, April 2021
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