Darnel Miller
Cleveland,OH
Summary
Dynamic professional with a strong background in branch operations and employee training. Skilled in project management and fostering team engagement, contributing to improved workflow and customer satisfaction across various roles.
Overview
13
13
years of professional experience
Work History
Branch Manager
Enterprise Mobility
Cleveland, Ohio
04.2022 - Current
- Managed daily branch operations, enhancing workflow and boosting customer satisfaction.
- Oversaw inventory management processes, ensuring optimal stock levels to meet customer demand.
- Trained new employees on company policies and customer service standards.
- Developed strategies that improved employee engagement and supported retention initiatives.
- Marketing to local businesses to get more cars on the road
Wedding DJ
Self Employed
Cleveland, OH
02.2018 - 12.2028
- Curated diverse playlists tailored to enhance the experience for various events and audiences.
- Managed audio equipment setup and sound quality during performances.
- Engaged audiences, fostering an energetic atmosphere that encouraged participation and enjoyment.
- Collaborated with event organizers to align music selections with themes, ensuring cohesive event experiences.
Assistant Manager
Enterprise Mobility
Cleveland , OH
04.2022 - 10.2024
- Managed daily operations and team schedules to ensure smooth workflow.
- Coordinated employee training programs and development activities to enhance team skills.
Electronics Team Member
Walmart
Cleveland, Ohio
06.2020 - 10.2020
- Assisted customers with electronics inquiries and product selection.
- Collaborated with team members to restock shelves efficiently.
- Demonstrated product features to customers for improved understanding.
- Monitored equipment displays for cleanliness and functionality.
Delivery Associate
Home Depot
Cleveland Heights, Ohio
06.2016 - 06.2020
- Delivered merchandise to customers promptly and efficiently.
- Resolved customer product inquiries and provided order status updates to enhance customer satisfaction.
- Navigated delivery vehicles safely in diverse conditions to ensure timely deliveries.
Education
Bachelor of Arts - Communication Management
Cleveland State University
Cleveland, OH12-2021
Skills
- Branch operations
- Sales management
- Inventory management
- Project management
- Team leadership
- Customer service
- Excel Certified
- Employee trainingMa
- Marketing
Accomplishments
- Top Branch Manager for Quarter 3
- Number 1 Branch Manager for March 2026
Timeline
Branch Manager
Enterprise Mobility
04.2022 - Current
Assistant Manager
Enterprise Mobility
04.2022 - 10.2024
Electronics Team Member
Walmart
06.2020 - 10.2020
Wedding DJ
Self Employed
02.2018 - 12.2028
Delivery Associate
Home Depot
06.2016 - 06.2020
Bachelor of Arts - Communication Management
Cleveland State University