Darnell Bowles
GoPuff
Hopewell ,Va
2027
years of professional experience
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Dynamic operations professional with extensive experience in supervising teams and optimizing workflows. Known for implementing safety procedures and enhancing team performance, leading to improved service quality and customer satisfaction.
Work History
Site Manager
10 Months- Supervised daily operations to ensure timely and efficient delivery processes.
- Managed team performance, providing training and support to improve productivity.
- Implemented safety protocols, enhancing compliance and reducing workplace incidents.
- Coordinated logistics and inventory management to optimize supply chain efficiency.
- Developed scheduling systems, ensuring adequate staffing for peak demand periods.
- Analyzed operational workflows, identifying areas for process improvement and cost reduction.
- Led cross-functional meetings to align objectives and enhance communication among teams.
- Monitored key performance indicators, driving initiatives that improved service quality and customer satisfaction.
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
- Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
- Interviewed, hired, and trained new workers.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Assumed responsibility for personnel deployed to work site.
- Oversaw all daily office operations and equipment maintenance.
- Complied with safe operating practices and assessed operational procedures against best practices.
- Maintained records and logs of work performed and materials and equipment used.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Monitored, coached, and supervised team of 17 employees in 2026.
- Evaluated performance metrics to identify areas for improvement in both individual employee performance and overall project management strategies.
- Inspected cleanliness of common areas and offices.
Shift Leader
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Trained new employees and delegated daily tasks and responsibilities.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
- Facilitated team building activities, strengthening cohesion and productivity of team.
- Maintained cleanliness and organization of workspace, adhering to health and safety standards.
Supervisor of Operations
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Collaborated with other departments to identify areas for improvement and implement beneficial changes across the organization.
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
Education
Skills
Staff education and training
Safety processes and procedures
Strong verbal and written communication
Creative problem-solving
Daily workflows
Flexible and Adaptable
Organization and Time Management
Dependable and Responsible
Problem-Solving
Teamwork and Collaboration
Worked with site leader to complete several projects to make a positive impact on packing path.
Reduced out OOS rate at current location (Ric_255) from 18% to 9% in two weeks.
Reduced Order edits from 1.91% to 1.03% in two weeks.
Timeline
Site Manager
GoPuff
10.2025 - CurrentRead More
Shift Leader
GoPuff
03 2022 - 10.2025Read More
Supervisor of Operations
UPS
09 2007 - 09 2021Read More
Open High School
Read More