Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Relocation
Timeline
Generic

Darnell Brice

Lexington Park,MD

Summary

Once I have a clear understanding of the situation, I can achieve even greater success.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Regional Manager

Catoctin Mtn Growers
06.2024 - Current
  • Interviewing, hiring, training, scheduling and managing of in store merchandisers over multiple locations
  • Tracking and managing hours budgets per store and across all stores in area of responsibility
  • Ability to understand, communicate and act on sales data from TAP Director
  • Participate in weekly Conference and Cadence calls to communicate to TAP Lead the status of each assigned store
  • Ability to maintain online timesheet daily
  • Minimum bi-weekly travel to multiple locations to visit all assigned stores

Driveline Retail Merchandising

Driveline Solutions
11.2023 - 06.2024
  • A Merchandiser ensures that the shelves of a retail store are stocked with products and displays them accordingly for customers
  • They also track inventory levels, report any issues or shortages to management and clean up unwanted items from flagrant violations in-store decorum

Merchandiser/Sales

Catoctin Mtn Growers
02.2023 - 06.2024
  • A seasonal position: I'm a merchandiser at Walmart, I help tend the plants, straighten displays, do anything possible to push sales throughout the seasons and suggest certain items to customer's

Assistant General Manager

Wendy's
07.2021 - 06.2024
  • Manage daily schedules, employee shifts, and time-off requests
  • Assign duties to employees and oversee their progress
  • Ensure that daily sales/production goals are met
  • Count cash at the end of the shift and manage bank deposits
  • Train and integrate new workers
  • Provide guidance and feedback to employees when needed
  • Ensure industry rules and regulations are followed
  • Handle customer and employee complaints
  • Resolve conflicts between employees
  • Transfer products and other objects to and from the worksite on occasion

Shift Lead

Target
05.2021 - 07.2022
  • A team of specialized consultants who understand what it means to meet our guests where they are at and deliver for them through strong operations, incredible guest experience and compelling visual merchandising presentations that inspire guests and build the basket
  • Teams in Apparel and Accessories (A&A)
  • Knowledge of our GUEST service fundamentals and experience; building a guest first culture on your team
  • Skills in planning department(s) daily/weekly workload to support business priorities and deliver sales goals
  • Experience leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent
  • As a Specialty Sales Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities
  • Demonstrate a service culture that prioritizes the guest service experience
  • Model, train and coach expectations to deliver on our GUEST service model culture
  • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
  • Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement; including planning merchandising, pricing workload, transitions, revisions, sales plans, events and promotions
  • Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends)
  • Lead a team of consultants who are knowledgeable and passionate about A&A, Home, Seasonal, Beauty Electronics and Baby who stay current on brands, trends and promotions in each department
  • Lead assigned business units backroom process, organization, layout and replenishment of the salesfloor to ensure product is available for guests
  • Evaluate and recommend candidates for open positions and develop a guest-centric team
  • Lead team onboarding, learning and help close product knowledge and skill gaps through development, coaching and team interactions
  • Ensure fitting rooms are welcoming, clean and safe if applicable to your assigned areas of responsibility
  • Establish clear goals and expectations and hold team members accountable to expectations
  • Provide service and a shopping experience that meets the needs of the guests in all areas including clearance
  • Demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way
  • Lead and create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and others
  • If applicable, as a key carrier, follow all safe and secure training and processes
  • Address store needs (emergency, regulatory visits, etc.)
  • All other duties based on business needs
  • Access all areas of the building to respond to guest or team member issues
  • Interpret instructions, reports and information

Assistant Store Manager

McDonald's
09.2015 - 07.2021
  • Ensuring company policies are followed
  • Optimizing profits by controlling costs
  • Hiring, training and developing new employees
  • Resolving customer issues to their overall satisfaction
  • Maintaining an overall management style that follows company best practices
  • Providing leadership and direction to all employees
  • Ensuring product quality and availability
  • Preparing and presenting employee reviews
  • Working closely with the store manager to lead staff
  • Overseeing inventory
  • Assisting customers whenever necessary
  • Organizing employee schedule
  • Ensuring that health, safety, and security rules are followed
  • Taking disciplinary action when necessary
  • Ensuring a consistent standard of customer service
  • Motivating employees and ensuring a focus on the mission
  • Maintaining merchandise and a visual plan
  • Maintaining stores to standards, including stocking and cleaning
  • Completing tasks assigned by the general manager accurately and efficiently
  • Supporting store manager as needed

Garden Center Associate

Lowe's Home Improvement
03.2016 - 07.2018
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time
  • Cross-functionally train in other areas of the store to help deliver the best customer service
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned

Education

Bachelor's Degree - Digital Arts & Design

Full Sail University
Winter Park, FL
04.2018

HSD -

Great Mills High School
California, MD
06.2015

High school equivalency - Graphic Design

Dr. James A. Forrest Career And Technology Center
Leonardtown, MD
06.2015

Skills

  • Guest services
  • Adobe
  • Layout Design
  • Leadership
  • Sales
  • Supervising experience
  • Microsoft Excel
  • Analysis skills
  • Budgeting

Certification

ServSafe Manager, 06/01/18, 06/01/23, Managing and providing safe food

Personal Information

Work Permit: Authorized to work in the US for any employer

Relocation

  • California, MD
  • Leonardtown, MD
  • Lexington Park, MD

Timeline

Regional Manager

Catoctin Mtn Growers
06.2024 - Current

Driveline Retail Merchandising

Driveline Solutions
11.2023 - 06.2024

Merchandiser/Sales

Catoctin Mtn Growers
02.2023 - 06.2024

Assistant General Manager

Wendy's
07.2021 - 06.2024

Shift Lead

Target
05.2021 - 07.2022

Garden Center Associate

Lowe's Home Improvement
03.2016 - 07.2018

Assistant Store Manager

McDonald's
09.2015 - 07.2021

Bachelor's Degree - Digital Arts & Design

Full Sail University

HSD -

Great Mills High School

High school equivalency - Graphic Design

Dr. James A. Forrest Career And Technology Center

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Darnell Brice