Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Timeline
Generic

Darnell Dawson

Phoenix,AZ

Summary

Client-oriented Event Coordinator committed to making clients' dreams come true. Skilled in working with clients to plan unique events from start to finish while proactively managing risks and potential problems. Proven leader with success creating cohesive, goal-oriented teams.

Overview

21
21
years of professional experience

Work History

Event Ambassador, Bartender

Top Golf
Phoenix, AZ
08.2014 - Current
  • Greeted guests and provided general information about the event.
  • Monitored crowd flow in order to ensure safety and security of all guests.
  • Managed guest inquiries and requests during events.
  • Coordinated activities between different departments in order to ensure smooth running of the event program.
  • Managed inventory of event supplies and equipment, ensuring availability and condition for upcoming events.

Senior Sales, Customer Service

Verizon Wireless
Cincinnati
01.2006 - 05.2014
  • Supervised employees on the sales floor to reach and exceed the monthly quota.
  • Achieved Winner Circle award, top 3% of the company regionally.
  • Educated and instructed new hires on proper company procedures and practices.
  • Analyzed customer needs and presented value-added solutions. Provided customers with a basic understanding of the functionality of the products.
  • Multi-tasked and used tech-savvy skills to resolve challenging customer issues, including device-related troubleshooting, billing, and service inquiries.
  • Answered a high volume of customer calls, delivering innovative, individualized solutions, satisfying the ever-changing needs of a diverse customer base.

Business Sales

Sprint
Cincinnati
01.2004 - 01.2006
  • Organized business outreach to bring leads and customers in-store.
  • Responsible for satisfying the needs of business clients; negotiated business plans based on needs; directly in charge of communication between company and clients to ensure products met expectations.
  • Supervised and trained employees in-store to identify potential business leads.

Education

Some College (No Degree) -

Ohio State
Columbus, OH

Skills

  • Team Training
  • Negotiation
  • Process Improvement
  • Sales Strategies
  • Employee Development
  • Service Quality Assurance
  • Sales Support
  • Order confirmation
  • Employee training and orientation

References

Available upon request

Hobbies and Interests

  • Volunteering at boys and girls club of Phoenix
  • Youth Mentor
  • Active member and volunteer of CCV

Timeline

Event Ambassador, Bartender

Top Golf
08.2014 - Current

Senior Sales, Customer Service

Verizon Wireless
01.2006 - 05.2014

Business Sales

Sprint
01.2004 - 01.2006

Some College (No Degree) -

Ohio State

Similar Profiles

CREATE PROFILE
Darnell Dawson