Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.
Overview
18
18
years of professional experience
Work History
Fleet Manager
LCORP
01.2020 - Current
I managed 10 teams that made residential deliveries of consumers goods
I was responsible for logging incidents relating to truck damage and customer complaints as well as customer
praises.
Driver XPO
XPO LastMile
05.2019 - 01.2020
Amazon delivery along with furniture delivery services
Metrics based tracking from a mobile application.
Processor I
Geneva Financial
09.2017 - 01.2018
Input all borrower information into the 1003 (LOS)
Currently Process FHA, Conventional, Jumbo, and USDA loans
Review and understands AUS findings in detail and ensures that supporting borrower documentation (i.e
Income,
assets, liabilities and credit) match the information provided on the 1003
Provide guidance to borrowers on loan
processing flow including an introduction to assigned loan processor
Work with dedicated Loan Underwriter to ensure loans close on time
Loan Specialist
Quicken Loans
07.2015 - 09.2017
Input all borrower information into the 1003 (LOS)
Currently Process FHA, Conventional, Jumbo, and USDA loans
Review and understands AUS findings in detail and ensures that supporting borrower documentation (i.e
Income,
assets, liabilities and credit) match the information provided on the 1003
Provide guidance to borrowers on loan
processing flow including an introduction to assigned loan processor
Work with dedicated Loan Underwriter to ensure loans close on time
Line Operator
FCA
10.2012 - 07.2015
I was responsible for paying close attention to the nest details on any truck
that came down the line
I put bolts on the doors of the trucks but using a bolt gun.
Retail Sales Manager
Discount Tire
06.2003 - 10.2012
I was responsible for the opening and closing of the store
Assisted customers with their auto needs
I reached
certain sales goals established by our
corporate of ce
Assisted the store manager with training the tire technicians
based on state regulated practices
Customer service satisfaction is the main
focal point
It is my duty to see that customers are delighted and satis ed when they leave the building
Certi cations/Licenses
I am licensed to write loans in the following states: Alabama, Arizona,
California, Georgia, Kentucky, Louisiana, Maryland, Michigan, Missouri, New
Jersey, North Carolina, Ohio, Pennsylvania, Tennessee, and Virginia.
Education
High school diploma -
Skills
Microsoft office, excel, spreadsheets, (10 years)
Sales Management
Chauffeurs license (6 years)
Box Truck
Retail Management
Account Management
Delivery Driver Experience
Driving
Retail Sales
Freight Experience
Logistics
Banking
Commercial Driving
Business Development
Management
Store Management Experience
Salesforce
Loan Officer Experience
Loan Origination
Loan Officer Experience (3 years)
Van driver
Moving
Outside Sales
Credit Analysis
Underwriting
Fair Housing regulations
Sales
Loan processing
Cold calling
Certifications and Licenses
Driver's license
Additional Information
SKILLS
Lead by example
Engaged and focused
Hard-working and conscientious
Excellent communication and interpersonal skills
Strong organizational skills
Goal oriented with a "can do" philosophy
Loyal and dependable
Workforce Management
Scheduling Software
HubSpot
Flexible and Adaptable
G-Suite
MS Office
Decision-Making
HubSpot CRM
Additional Information
Willing to relocate: Anywhere, Authorized to work in the US for any employer