Darnell Leake
Baltimore,MD
Summary
Skilled communications professional prepared to excel in coordinating and managing critical information flow. Strong focus on teamwork, ensuring smooth operations and effective problem-solving. Demonstrated ability in handling high-pressure situations, maintaining calm, and adapting to changing needs. Expertise in utilizing communication systems, prioritizing tasks, and fostering reliable relationships.
Overview
20
20
years of professional experience
Work History
Radio Dispatcher II
Baltimore City DPW
Baltimore, MD
03.2019 - Current
- Dispatch jobs to field crews and/or investigators
- Create work orders as needed for specific jobs
- Use Cityworks to abate work orders after completion of work
- Use Excel to keep record of jobs
- Assign jobs based on coverage area of field crews and investigators
- Communicate with sewer maintenance and water maintenance supervisors for high priority jobs
Armed Security Officer
Admiral Security Services / Pchange Security
Baltimore, MD
11.2015 - 04.2020
- Monitor CCTV
- Ensure the safety of state workers as well as customers at BCDSS
- Ensure parking laws and regulations are enforced
- Maintain communication with other officers using two-way base radio
Special Police Officer - Shift Trainer
Allied Barton Security Services - National Geographic Society
09.2013 - 01.2016
- Comply with Capitol Police and Secret Service to help ensure employees and the National Geographic Society are aware of Presidential road blocks, tours and detours
- Regulate distribution of parking passes and permit for facility events
- Conduct security patrols/checks of National Geographic's property during off peak hours
- Inspect employee identification
- Provide security services at designated static posts within National Geographic Society
- Monitor CCTV system
- Control flow of traffic in and out of clients multi level garage
- Ensure parking laws and regulations are enforced
- Maintain communication with other officers using two-way base radio
- Train incoming security guards
Deck Supervisor/Handler DOT/Dangerous Good Specialist
Federal Express
Linthicum Heights, MD
10.2009 - 09.2013
- Manage flow of sort operations
- Special deliveries
- Set up sort operations
- Load and unload trucks
- Inspect dangerous packages for proper shipping techniques and safety
Floral Merchandiser
Emerald Bouquet
Miami, FL
10.2006 - 09.2008
- Handle all merchandise for select locations
- Prepare specially designed floral arrangements clients
- Set up creative floral displays to attract customers
Cashier
Bloom
Odenton, MD
08.2006 - 12.2006
- Performed inventory and stock room duties
- General cashiering
- Customer service
Automotive Technician
Sam’s Club
Catonsville, MD
08.2005 - 02.2006
- Tire replacement and repair
- Battery Installation
- Customer Service
Education
Morgan State University
Baltimore, MD01.2004
Skills
- Red cross Adult and Child First Aid/CPR/AED
- Skilled in using Microsoft Works for document management
- Dispatch software
- Quick decision making
- Documentation accuracy
- Public safety awareness
Timeline
Radio Dispatcher II
Baltimore City DPW
03.2019 - Current
Armed Security Officer
Admiral Security Services / Pchange Security
11.2015 - 04.2020
Special Police Officer - Shift Trainer
Allied Barton Security Services - National Geographic Society
09.2013 - 01.2016
Deck Supervisor/Handler DOT/Dangerous Good Specialist
Federal Express
10.2009 - 09.2013
Floral Merchandiser
Emerald Bouquet
10.2006 - 09.2008
Cashier
Bloom
08.2006 - 12.2006
Automotive Technician
Sam’s Club
08.2005 - 02.2006
Morgan State University