Overview
Work History
Education
Skills
Community Service
Timeline
Generic

Darnell M. Adams

Alpharetta,GA

Overview

10
10
years of professional experience

Work History

Independent Contractor Distributor

Little Debbies
03.2020 - Current
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.

Front Desk Agent

Hilton Garden Inn
04.2016 - Current
  • Greet guest and set a positive hotel atmosphere
  • Answer the phone, make reservations redirect calls to appropriate guest room or manager
  • Completed daily paperwork task in a timely manner
  • Oversee guest arriving mail and delivered to guest room
  • Prepare keys and welcome letters for arriving guest
  • Operate office equipment, as needed
  • Restocked snacks and sodas as needed in the pantry
  • Supervisor of the weekend and managed hotel while management was not at the hotel

Admin, Procurement

UPS
03.2016 - 03.2018
  • Successful on-boarded over 200 vendors
  • Extracted vendor rates into excel spreadsheet and successfully uploaded information on a daily basis
  • Updated vendor contracts and verified contracts were signed and uploaded in system
  • Sent communication emails to managers and vendors with all training materials as well as updated terms files
  • Invited vendors and managers to attend training sessions via email and phone
  • Trained all vendors and employees on new invoice system
  • Monitored daily reports
  • Communicated with 3rd party invoice company on a daily basis
  • Managed all outdated invoices
  • Expedited all outstanding invoices as needed

Senior Account Executive

Gwinnett Kids Directory
10.2014 - 03.2016
  • Developed new small business relationships by leveraging strategic sales techniques.
  • Established daily workload while monitoring progress.
  • Helped to monitor competitor’s activity and report to the team
  • Identify promotional opportunities & integrated them into marketing plans
  • Supervised all sales representatives and motivated team to reach sales goals
  • Trained all new employees on day to day operations
  • Strategized and helped expand 25 more key distribution locations
  • Offered first class services to both potential and existing clients
  • Dispatched sales leads and distribution routes to employees
  • Worked in a fast paced environment successfully
  • Invoiced vendors and made sure payments were received

Education

Business Marketing -

Arkansas Northeastern University
08.2007

Skills

  • Written communication
  • Verbal communication
  • Computer proficiency
  • Motivational skills
  • Leadership skills
  • Presentation skills
  • Interpersonal skills
  • Problem solving
  • Analytical skills
  • Ability to work under pressure
  • Functional knowledge of sales
  • Technical knowledge of sales
  • Functional knowledge of marketing
  • Technical knowledge of marketing

Community Service

HTCC Youth Group, 06/01/13, Present

Timeline

Independent Contractor Distributor

Little Debbies
03.2020 - Current

Front Desk Agent

Hilton Garden Inn
04.2016 - Current

Admin, Procurement

UPS
03.2016 - 03.2018

Senior Account Executive

Gwinnett Kids Directory
10.2014 - 03.2016

Business Marketing -

Arkansas Northeastern University

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Darnell M. Adams