Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
12
12
years of professional experience
3
3
Certification
Work History
Logistics Supervisor
Up N Ready Courier, LLC Dba UNR Logistics
Lewisville, TX
03.2017 - 01.2024
Communicated with internal teams to address and resolve delivery service issues and to improve safe and effective delivery timelines
Set department objectives and performance goals and managed personnel and resource utilization accordingly
Adhered to freight-cost estimates to mitigate expense overages.
Coordinated driver dispatch to accomplish daily delivery requirements.
Developed strong relationships with key clients through frequent communication and exceptional service delivery.
Domestic Operations Specialist
Perimeter Global Logistics
12.2015 - 03.2017
Generated packing lists, shipping labels, invoices and bills of lading to accompany shipments
Managed supply chain operations to maintain inventory levels and support operations
Tracked and monitored shipment progress, delivering consistent customer updates regarding delays or transport issues
Communicated with freight forwarders and carriers to facilitate favorable partnerships and reduce costs.
Aviation Parts Clerk
Silver Airways
11.2014 - 10.2015
Read and interpreted pick sheet to determine items needed for customer orders
Helped individuals locate desired items, maintaining customer satisfaction and loyalty
Kept storage areas, display cases and sales aisles clean with regular attention