Darnell Robinson
Woodbridge
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
9
9
years of professional experience
Work History
Server
Red Robin
03.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
BARTENDER
Bar / Chili Parlor and Restaurant
02.2019 - 03.2021
- Collect money for drinks served.
- Check identification of customers to verify age requirements for purchase of alcohol.
- Attempt to limit problems and liability related to customers’ excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
SERVER
Bar / Chili Parlor and Restaurant
02.2016 - 03.2021
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Collect payments from customers.
- Prepare checks that itemize and total meal costs and sales taxes.
- Write patrons’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
MANAGER
Bar / Chili Parlor and Restaurant
02.2016 - 03.2021
- Attempt to limit problems and liability related to customers’ excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
- Compile and balance cash receipts at the end of the day or shift.
- Perform various financial activities such as cash handling, deposit preparation, and payroll.
- Supervise and participate in kitchen and dining area cleaning activities.
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Education
Bachelor of Arts - Cinema
NORTHERN VIRGINIA COMMUNITY COLLEGE
Woodbridge, VA06-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Team collaboration
- Sales expertise
- Sales techniques
- Order accuracy
- Food sales and promotion
- Task prioritization
Timeline
Server
Red Robin
03.2021 - Current
BARTENDER
Bar / Chili Parlor and Restaurant
02.2019 - 03.2021
SERVER
Bar / Chili Parlor and Restaurant
02.2016 - 03.2021
MANAGER
Bar / Chili Parlor and Restaurant
02.2016 - 03.2021
Bachelor of Arts - Cinema
NORTHERN VIRGINIA COMMUNITY COLLEGE
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