Summary
Overview
Work History
Education
Skills
Timeline
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Darnell Sanders

Tulsa

Summary

Driven by a passion for excellence, I spearheaded initiatives at Planet Fitness that significantly enhanced membership growth and staff development. My expertise in facility management and training programs resulted in increased profitability and employee retention, showcasing my ability to merge operational efficiency with a keen focus on revenue generation and team coaching.

Overview

11
11
years of professional experience

Work History

Club General Manager

Planet Fitness
02.2020 - 05.2024
  • Championed health initiatives by introducing wellness programs focused on physical fitness and mental well-being of club members.
  • Streamlined daily operations for improved efficiency, reducing costs and increasing overall profitability.
  • Analyzed member feedback to identify areas of improvement and implement changes accordingly.
  • Oversaw facility maintenance for optimal safety, organization, and cleanliness standards.
  • Launched successful membership drives that resulted in significant growth in new member acquisition.
  • Achieved higher employee retention rates by establishing comprehensive training programs that fostered professional development.
  • Enhanced member satisfaction by implementing innovative programs and services tailored to individual needs.
  • Coordinated staff schedules to optimize resource allocation while maintaining exceptional service levels.

Store Manager

T-Mobile
09.2016 - 10.2019
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.

Marketing Program Trainer

IPacesetters
08.2013 - 06.2016
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Collaborated with subject matter experts to create accurate training content.
  • Streamlined processes for creating, updating, and distributing training materials, resulting in significant time savings for staff members involved in these tasks.
  • Developed customized training materials for various industries, ensuring relevance to the target audience.
  • Optimized training delivery schedules, accommodating diverse learning styles and work commitments.

Education

Pine Bluff High School
Pine Bluff, AR

Business Management

University of Arkansas, Fayetteville
Fayetteville, AR

Skills

  • Membership Growth
  • Staff Development
  • Facility Management
  • Sales management
  • Recruitment and retention
  • Revenue Generation
  • Operations Management
  • Training and coaching
  • Staff Training
  • Staff Scheduling
  • Financial Reporting
  • Performance Management

Timeline

Club General Manager

Planet Fitness
02.2020 - 05.2024

Store Manager

T-Mobile
09.2016 - 10.2019

Marketing Program Trainer

IPacesetters
08.2013 - 06.2016

Pine Bluff High School

Business Management

University of Arkansas, Fayetteville

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Darnell Sanders