Darnell Simmons
Mechanicsville,VA
Summary
Dedicated Towing professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service position. Ready to help team achieve company goals. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
18
18
years of professional experience
Work History
Security Patrol Officer
Allied Universal Security Services
12.2023 - Current
- Enhanced security measures by conducting thorough and consistent patrols in designated areas.
- Reduced incidents of theft and vandalism by maintaining a visible presence and proactive approach.
- Assisted in emergency situations, providing immediate support to first responders and evacuating affected individuals safely.
- Collaborated with fellow officers to develop comprehensive patrol strategies, ensuring all areas were effectively monitored.
Security Officer
Bon Secours St. Mary's Hospital
04.2023 - Current
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Examined doors, windows and gates to verify security.
- Wrote detailed reports of all security breaches and investigations.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Security Officer
ComSec Security
11.2021 - 04.2023
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Tow Truck Operator
Robinson's Towing And Recovery
10.2020 - 11.2021
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Fastened chains, straps, covers and binders to secure load during transit.
- Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Invoiced, collected monies due and settled accounts with shippers each day.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Communicated with customers and businesses to ensure vehicles were picked up and delivered to correct destinations
Tow Truck Operator
Fletchers Towing
09.2019 - 10.2020
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Fastened chains, straps, covers and binders to secure load during transit.
- Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Answered roadside assistance calls for tows and other vehicle support.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Invoiced, collected monies due and settled accounts with shippers each day.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Delivered exceptional tow truck service across region and liaised with local authorities.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Tow Truck Operator
Shanks Towing
10.2016 - 08.2019
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Fastened chains, straps, covers and binders to secure load during transit.
- Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Answered roadside assistance calls for tows and other vehicle support.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Invoiced, collected monies due and settled accounts with shippers each day.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Operated with safety and skill to avoid accidents and delays.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Delivered exceptional tow truck service across region and liaised with local authorities.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Tow Truck Operator
Glen Allen Towing And Recovery
04.2012 - 09.2016
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Fastened chains, straps, covers and binders to secure load during transit.
- Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Answered roadside assistance calls for tows and other vehicle support.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Invoiced, collected monies due and settled accounts with shippers each day.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
- Operated with safety and skill to avoid accidents and delays.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Delivered exceptional tow truck service across region and liaised with local authorities.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Tow Truck Operator
Fletchers Towing
05.2009 - 04.2012
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Fastened chains, straps, covers and binders to secure load during transit.
- Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Answered roadside assistance calls for tows and other vehicle support.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Invoiced, collected monies due and settled accounts with shippers each day.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Operated with safety and skill to avoid accidents and delays.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Delivered exceptional tow truck service across region and liaised with local authorities.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Shift Manager
Sheetz
01.2008 - 04.2009
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Exercised composure under pressure and in escalated customer service scenarios.
- Excelled in every store position and regularly backed up front-line staff.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Checked building to confirm maintenance and cleaning met code and regulations.
- Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
Infantry (11C)
United States Army
07.2006 - 05.2007
- Responded to emergencies with speed, efficiency and knowledgeable assistance.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Trained in use of tear gas, passive ordnance and explosives.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Constructed and camouflaged infantry positions and equipment to prevent detection.
- Led fire teams during battle drills and training exercises.
Education
High School Diploma -
Atlee High School
Mechanicsville, VA06.2006
Skills
- Forklift Operation
- Time Management
- Weight Documentation
- Critical Thinking
- Fast Reaction Time
- Good Depth Perception
- Word Processing
- Security protocols
- Access control
- Conflict resolution
- CCTV monitoring
- Radio communication
- Computer literacy
- Decision making
- Multitasking
- Emergency response
- Report writing
- Public relations
- Vehicle operation
- Crime prevention
- Customer service
- Keen Observer
Timeline
Security Patrol Officer
Allied Universal Security Services
12.2023 - Current
Security Officer
Bon Secours St. Mary's Hospital
04.2023 - Current
Security Officer
ComSec Security
11.2021 - 04.2023
Tow Truck Operator
Robinson's Towing And Recovery
10.2020 - 11.2021
Tow Truck Operator
Fletchers Towing
09.2019 - 10.2020
Tow Truck Operator
Shanks Towing
10.2016 - 08.2019
Tow Truck Operator
Glen Allen Towing And Recovery
04.2012 - 09.2016
Tow Truck Operator
Fletchers Towing
05.2009 - 04.2012
Shift Manager
Sheetz
01.2008 - 04.2009
Infantry (11C)
United States Army
07.2006 - 05.2007
High School Diploma -
Atlee High School