Darnell Sneed
Tyrone,GA
Summary
Administrative Professional with 4 years of experience in executive support and office management. Expertise in project coordination, record maintenance, and process optimization. Recognized for strong communication skills and ability to manage multiple tasks while ensuring accuracy and confidentiality.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Crisis Responder
Veteran Crisis Line
Atlanta, GA
09.2024 - Current
- Delivered immediate emotional support to veterans in crisis situations.
- Assessed caller needs and directed to appropriate resources.
- Developed safety plans with callers experiencing suicidal thoughts.
- Documented interactions accurately for future reference and reporting.
- Notified law enforcement of threats to self-harm or harm to others.
- Followed established protocols for securely handling sensitive information.
Executive Assistant to the Pastor
The Ministry of New Life
Atlanta, GA
08.2022 - 11.2024
- Oversaw administrative operations for pastoral office, managing calendar, meetings, and correspondence.
- Coordinated events, workshops, and conferences to enhance congregation engagement and community outreach.
- Managed volunteer scheduling while supporting onboarding and training of ministry teams.
- Maintained confidential records, including counseling notes, membership data, and financial contributions.
- Collaborated with pastoral leadership to ensure effective execution of ministry initiatives.
Social Work Intern
City Of Hope
Atlanta, GA
08.2023 - 08.2024
- Managed scheduling and logistics for meetings and events across departments.
- Developed and maintained filing systems to organize documents and records effectively.
- Prepared and processed correspondence, reports, and official documents.
- Trained new staff on administrative protocols and software systems.
Social Work Underwriter
The State of Georgia - Department of Community Affair
Atlanta, GA
09.2021 - 06.2023
- Documented and tracked actions in relevant systems, ensuring clarity in records and reports for leadership.
- Compiled and analyzed data and research findings to create accurate case summary reports.
- Managed federal grant funding for Georgia Rental Assistance Program, conducting thorough eligibility reviews of documents.
- Served as primary contact for tenants and landlords through phone, email, and portal communications.
- Conducted needs assessments to identify service gaps and developed strategies to meet community needs.
- Processed payments to tenants while validating invoices to ensure compliance with company policies.
Airport Chaplain Volunteer
Hartfield Jackson Atlanta Airport
Atlanta, GA
03.2018 - 11.2019
- Facilitated interdepartmental communication to promote collaboration and efficiency.
- Organized company events and meetings to strengthen team engagement.
- Prepared reports, presentations, agendas, and documents as requested by management.
- Managed phone calls and emails, ensuring confidentiality in all communications.
- Developed spreadsheets in MS Excel to track performance metrics of programs.
Education
Master of Arts - Clinical Mental Health Counseling
The Chicago School of Professional Psychology
Chicago, IL08.2024
Bachelor of Science - Major in Psychology
Kennesaw State University
Kennesaw, GA05.2020
Associate of Science - Major in Psychology
Georgia State University
Atlanta, GA05.2018
Skills
- Cross-Department Collaboration
- Time Management & Prioritization
- Document review and editing
- Scheduling
- Attention to Detail
- Problem-Solving
Certification
- Certified CPR and AED, American Heart Association, 2023-01-01
- Virtual Business Professional, University of Southern California, 2020-01-01
Timeline
Crisis Responder
Veteran Crisis Line
09.2024 - Current
Social Work Intern
City Of Hope
08.2023 - 08.2024
Executive Assistant to the Pastor
The Ministry of New Life
08.2022 - 11.2024
Social Work Underwriter
The State of Georgia - Department of Community Affair
09.2021 - 06.2023
Airport Chaplain Volunteer
Hartfield Jackson Atlanta Airport
03.2018 - 11.2019
Master of Arts - Clinical Mental Health Counseling
The Chicago School of Professional Psychology
Bachelor of Science - Major in Psychology
Kennesaw State University
Associate of Science - Major in Psychology
Georgia State University