Darnell Terrell
Clarksville,TN
Summary
Efficient Dock Worker very capable, career-oriented and able to work in fast-paced shipping and dock operations. Load and unload freight on trailers safely and expeditiously. Lift, pull, push, or carry freight of different weights and configuration using equipment such as forklifts and cranes. Use handheld scanners to track and move freight through distribution network. Professional Mover committed to providing excellent customer service to promote customer loyalty and retention. Communicate with crew leaders to report deviations or problems and maintain efficient customer deliveries. Professional and courteous with each customer. Self-directed and skilled at collaborating with crew members.
Overview
19
19
years of professional experience
Work History
Delivery Driver
Domino's Pizza
Clarksville, Tennessee
08.2025 - Current
- Delivered pizzas promptly to customers in designated areas.
- Maintained cleanliness and organization of delivery vehicle.
- Communicated with team members to ensure accurate order fulfillment.
- Navigated efficiently using GPS and local knowledge for timely deliveries.
- Handled cash and credit transactions accurately upon delivery completion.
- Ensured compliance with safety regulations while driving and delivering orders.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Plumber
Hiller Plumbing Heating & Cooling
Clarksville, Tennessee
10.2022 - Current
- Installed and repaired plumbing systems in residential and commercial properties.
- Diagnosed plumbing issues and recommended effective solutions for clients.
- Maintained tools and equipment for optimal performance during plumbing tasks.
- Provided exceptional customer service by addressing client concerns promptly.
- Followed safety protocols while working on plumbing installations and repairs.
- Conducted routine inspections to prevent plumbing issues before they arise.
- Tested plumbing systems to locate leaks, malfunctions and repair needs.
- Located and repaired leaks in water supply lines.
- Installed and repaired water supply lines, waste disposal systems, and related appliances.
- Cut and fit pipes to established measurements.
- Assembled and installed metal and nonmetal valves, pipe fittings and pipes.
- Maintained tools and equipment to keep supplies in excellent working condition.
Material Handler
A.O Smith
Ashland City, TN
02.2022 - 10.2022
- Packed merchandise into boxes and containers in preparation for safe shipment.
- Organized warehouse inventory according to warehouse plan.
- Managed warehouse receiving, storing and shipping.
- Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
- Observed inventory allocation to maintain material needs and production deadlines.
- Utilized forklift to move inventory items.
- Loaded, unloaded, moved, stacked and staged product after pinpointing most effective material handling equipment for specific tasks.
- Developed and maintained strong working knowledge of products and handling requirements.
- Mastered inventory standards, warehousing and stocking procedures, radio frequency technology and order picking and tracking.
- Operated equipment and conveyors to transfer materials from transportation vehicles.
- Selected packages and products from warehouse to create pallets with balanced loads.
- Helped receiving team unload raw materials and stage for storage or shipment.
- Supported general warehouse operations by assisting in taking inventory, filling warehouse orders and inspecting materials.
- Followed orders in detail to load and unload vehicles on-schedule.
- Adhered to safety standards by copying and attaching load specifications to loaded tanks.
- Moved full pallets onto trailers and removed returned pallets for reloading or disposal.
- Completed pre- and post-trip equipment inspections to proactively spot mechanical problems.
- Moved trailers from yard area into assigned docs and secured equipment to prevent movement.
Processor
Wal-Mart Distribution
Hopkinsville, KY
07.2019 - 02.2022
- Used yard switchers and tractors to move trailers around warehouse.
- Managed truck and trailer movements to keep equipment ready for unloading, loading and transport.
- Transported full trailers out of shipping doors and replaced with empty trailers.
- Completed quality assurance testing on goods and products.
- Evaluated orders by checking for appropriate product specifications, labels and packaging, and making adjustments.
- Maintained proper product storage and organized warehouse inventory.
- Managed outgoing shipments by setting up documents, boxing items and staging deliveries.
- Maintained accuracy of work by completing deep research and resolving variances.
- Complied with OSHA regulations, company policies and protocols to maintain safe and efficient operations.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Maintained current forklift training and certification as required by company policies.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Transported material to correct locations and documented inventory changes.
- Inspected lifts before use to prevent damage to goods.
- Reported safety and quality issues to management.
- Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
Line Operator
LG Electronics
Clarksville, TN
10.2018 - 07.2019
- Inspected finished products for quality and adherence to customer specifications.
- Adjusted machine feed and speed to correct machine malfunctions.
- Ensured that proper stock levels were maintained on line.
- Followed best manufacturing practices for operation of production equipment.
- Reported malfunctions and errors to supervising staff, addressed concerns and supported other machine operators completing challenging workloads under tight schedules.
- Regulated machine flow, speed, and temperature and stopped and reset machine to address malfunctions.
- Observed machine operations to verify quality and conformity of packaged products, stepping in to resolve issues promptly and avoid costly production errors.
- Stocked and sorted packaging and replenished supplies, including wrapping paper, plastic sheets, boxes, cartons, ink, glue and labels to achieve consistent productivity levels.
- Sorted and weighed products after packaging to assess quality, identify defects and grade resulting items.
- Set and monitored product standards, examining samples of raw products and processing tests, to ensure quality of all finished products.
- Monitored product standards and quality-control programs.
- Made sure that products were produced on time and are of good quality.
- Monitored machine operation and diagnosed malfunctions.
- Assisted machine operators with finished pieces.
- Set up and verified functionality of safety equipment.
- Kept work areas clean and neat.
Set Up Technician
Akebono Brakes
Clarksville, TN
10.2013 - 10.2018
- Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
- Dismantled machinery to access, remove and replace worn components and keep production within optimal tolerances.
- Followed technical documentation, including tooling instructions and product specifications to determine and implement operational sequences.
- Used work instructions and measuring tools to check specifications of finished items.
- Reviewed work instructions and schedules to coordinate machine operation and production schedules.
- Arranged and secured materials in chucks, fixtures, or automatic feeding mechanisms.
- Monitored machine settings and adjusted to correct malfunctions or errors.
- Set accurate feed rates and trimming protocols to maintain efficient production and meet schedule demands.
- Maintained equipment performance by completing routine maintenance actions such as lubricating and cleaning components.
- Updated daily production logs with timely and accurate information, regularly informing management of special incidents or non-conformance issues.
- Supervised and adjusted machinery when necessary, reducing downtime.
Direct Support Professional
Progressive Direct Inc.
Clarksville, TN
04.2012 - 10.2013
- Helped with diagnosing patients and delivering treatments with timely medication administration and specimen collection.
- Enhanced successful patient outcomes by helping each participate in recreational activities alone or in groups.
- Assisted patients with adjusting to hospital procedures and helped each thrive in highly structured settings.
- Promoted health and wellness in psychiatric patients by providing caring emotional support and encouragement.
- Maintained clean, safe and well-organized patient environment.
- Assisted disabled clients in any way necessary to facilitate independence and well-being.
- Transported individuals to medical appointments and other errands.
- Administered medication as directed by physician.
- Completed entries in log books, journals and care plans to document accurately report patient progress.
- Ensured safety and well-being of each patient in alignment with care plan.
- Worked to improve and enhance patient lives through effective and compassionate care.
- Developed rapport with patients to create safe and trusting environment for care.
- Monitored progress and documented any patient health status changes to keep healthcare team updated.
- Supervised daily activities and provided assistance when needed.
- Quickly identified problematic changes in patient behavior and progress by closely monitoring patients and keeping detailed records.
- Enhanced patient stays by creating and maintaining visual calendar of social, recreational and education activities.
Direct Support Professional
Sunrise Community of Tennessee
Clarksville, TN
08.2009 - 10.2013
- Promoted health and wellness in psychiatric patients by providing caring emotional support and encouragement.
- Enhanced successful patient outcomes by helping each participate in recreational activities alone or in groups.
- Ensured safety and well-being of each patient in alignment with care plan.
- Developed rapport with patients to create safe and trusting environment for care.
- Maintained clean, safe and well-organized patient environment.
- Supervised daily activities and provided assistance when needed.
- Completed entries in log books, journals and care plans to document accurately report patient progress.
- Transported individuals to medical appointments and other errands.
- Worked to improve and enhance patient lives through effective and compassionate care.
- Assisted disabled clients in any way necessary to facilitate independence and well-being.
- Administered medication as directed by physician.
- Monitored progress and documented any patient health status changes to keep healthcare team updated.
- Quickly identified problematic changes in patient behavior and progress by closely monitoring patients and keeping detailed records.
- Enhanced patient stays by creating and maintaining visual calendar of social, recreational and education activities.
Customer Care Representative
Convergys Corporation
Clarksville, TN
06.2007 - 08.2008
- Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
- Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
- Updated customer accounts and system database with latest details to support accuracy and efficiency in future interactions.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Coordinated timely responses to online customer communication and researched complex issues.
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Defused customer concerns with exceptional conflict and problem resolution skills.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Compiled customer feedback and recommended service delivery improvements to management.
- Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.
Education
high school diploma - general education
Kenwood High School
Clarksville, TN05-2008
Skills
- SUPPLY CHAIN AND INVENTORY MANAGEMENT
- MATERIAL HANDLING
- STAGING AND SORTING
- CUSTOMER SERVICE SKILLS
- ASSEMBLY LINE PRODUCTION
- EXTREMELY QUICK LEARNER
- Plumbing installation
- Leak detection
- Water systems management
- Equipment maintenance
- Problem solving
- Customer relationship management
Timeline
Delivery Driver
Domino's Pizza
08.2025 - Current
Plumber
Hiller Plumbing Heating & Cooling
10.2022 - Current
Material Handler
A.O Smith
02.2022 - 10.2022
Processor
Wal-Mart Distribution
07.2019 - 02.2022
Line Operator
LG Electronics
10.2018 - 07.2019
Set Up Technician
Akebono Brakes
10.2013 - 10.2018
Direct Support Professional
Progressive Direct Inc.
04.2012 - 10.2013
Direct Support Professional
Sunrise Community of Tennessee
08.2009 - 10.2013
Customer Care Representative
Convergys Corporation
06.2007 - 08.2008
high school diploma - general education
Kenwood High School