Darnell Taylor
South Lyon,MI
Summary
Experienced ADAS Technician with strong mechanical and electrical knowledge. Proven ability to diagnose issues and enhance service efficiency in vehicle repairs. Extensive knowledge in upselling and customer service. Avid collector of the Mercedes Benz brand. My immediate family owns about 15 that I exclusively maintain and handle all repairs on.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Remote ADAS Technician
Mobile Auto Solutions
02.2024 - Current
- Specialist in Mercedes Benz vehicles as an avid collector of the brand I'm well versed in repair procedures
- Platinum certified I-Car Tech in Electrical, Mechanical and ADAS Systems
- Diagnosed and repaired vehicle electrical systems, improving overall performance and reliability.
- Conducted routine maintenance checks, ensuring compliance with safety standards and regulations.
- Utilized diagnostic tools to identify mechanical issues, reducing turnaround time for repairs.
- Collaborated with team members to streamline repair processes, enhancing efficiency in workshop operations.
- Assisted in training junior technicians on best practices for vehicle maintenance and repair techniques.
- Maintained accurate records of service performed, contributing to improved inventory management and tracking.
- Provided exceptional customer service by effectively communicating repair needs and solutions to clients.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Facilitated seamless vehicle software upgrades, minimizing disruptions to daily operations.
Combination Technician
Honeycomb Auto Spa
01.2021 - Current
- Operated advanced detailing equipment to ensure high-quality vehicle care.
- Streamlined workflow processes to enhance service efficiency and customer satisfaction.
- Conducted thorough inspections of vehicles prior to and after detailing services.
- Custom vehicle applications, including vinyl, audio, and various other forms of customization
- Handled all customer communication directly, including but not limited to upselling and game planning
Automotive Painter
Alta Equipment Company
06.2022 - 02.2024
- Prepared surfaces for painting by sanding, cleaning, and masking to ensure optimal adhesion.
- Applied primer and paint using spray guns and other tools to achieve smooth finishes.
- Conducted quality control inspections to identify defects and ensure compliance with specifications.
- Collaborated with team members to streamline workflows and improve overall painting processes.
- Maintained accurate records of paint types and materials used for inventory management purposes.
- Implemented best practices for paint application that reduced waste and improved efficiency in operations.
- Resolved customer inquiries regarding paint finishes, color matching, and repair procedures to enhance satisfaction.
- Mixed and thinned paints and other coatings to specified colors and consistency using viscometers and mixing equipment.
Education
No Degree - Business Management
Oakland Community College
Bloomfield Hills, MIHigh School Diploma -
Milford High School
Milford, MI Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Written/Verbal communication
- Troubleshooting
- Installation and repair
- Maintenance and repairs
- Mechanical Knowledge
- Preventive Maintenance
- Documentation and reporting
- Electrical repair
Certification
- Platinum Level I-Car Training - 2024-Present
Timeline
Remote ADAS Technician
Mobile Auto Solutions
02.2024 - Current
Automotive Painter
Alta Equipment Company
06.2022 - 02.2024
Combination Technician
Honeycomb Auto Spa
01.2021 - Current
No Degree - Business Management
Oakland Community College
High School Diploma -
Milford High School