Darnice Wells
Chicago,IL
Summary
Dedicated social services professional with extensive experience in case management and client advocacy, seeking to leverage strong communication, coordination, and problem-solving skills into I healthcare administration role. Proven ability to navigate complex situations, build collaborative relationships with diverse stakeholders, and ensure seamless access to critical resources, eager to apply this expertise to optimize patient care within a healthcare setting.
Overview
20
20
years of professional experience
Work History
Move-In Coordinator
Gardant Management
01.2022 - 06.2022
- Assisted in the organization of all move-in activities, including scheduling, budgeting, and staffing.
- Trained staff members on proper procedures for handling tenant requests during their moves.
- Provided customer service support for new tenants throughout their entire moving experience.
- Updated online databases with new resident information after each successful move-in.
Employment Specialist
Jewish Children and Family Services
07.2018 - 01.2022
- Coordinated activities between multiple agencies providing support services for individuals seeking employment assistance.
- Assessed customer satisfaction levels through surveys or interviews; provided feedback to management team.
- Counseled clients on resume writing, interviewing techniques, job search strategies, and other related topics.
- Provided comprehensive case management services to ensure successful job placement outcomes.
Housing Specialist
North Side Housing
06.2017 - 06.2018
- Served as a liaison between governmental agencies and other stakeholders involved in providing safe and affordable housing solutions.
- Inspected properties to ensure they meet safety standards prior to tenant occupancy.
- Facilitated communication between landlords, tenants, social service providers, government agencies, legal representatives.
- Maintained accurate records, files, and reports of program activities.
Education
Certificate - Medical Billing & Coding
Chicago State University
Chicago, IL11-2024
Certificate - Business Administration
Robert Morris College
09-1990
Skills
- Workflow management
- Project coordination
- Best practices implementation
- Problem-solving
- Adaptability and flexibility
- Development activities
- Program planning
- Case management
- Soft skills training
- Workforce development
- Microsoft Office Suite Knowledge
- Salesforce
- Yardi
- Medical billing
- Coding compliance
- Office Administration
- Effective communication
- Attention to detail
Core Competencies
- Supervision & Administration
- Program Development & Implementation
- Counseling & Case Management
- Staff Training & Development
- Crisis Management & Intervention
Timeline
Move-In Coordinator
Gardant Management
01.2022 - 06.2022
Employment Specialist
Jewish Children and Family Services
07.2018 - 01.2022
Housing Specialist
North Side Housing
06.2017 - 06.2018
Certificate - Business Administration
Robert Morris College
Certificate - Medical Billing & Coding
Chicago State University
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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