Darniesha Dunn
Atlanta,GA
Summary
Experienced commercial & residential property manager with extensive experience in property operations, tenant relations, lease administration, financial reporting, and facility management. Proven ability to optimize building performance, enhance tenant retention, and oversee capital projects. Adept at budgeting, overseeing accounts payable/receivable, negotiating contracts, and managing vendors. Strong leadership skills with a track record of improving operational efficiency and maintaining high occupancy rates.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Commercial Property Manager | Client Relations Specialist
Riverwood Properties LLC
08.2022 - 12.2024
- Oversaw the management of a large office property portfolio, ensuring operational excellence, tenant satisfaction, and financial accuracy across multiple functions
- Managed 18-24 shopping centers, ensuring operational excellence and compliance with lease agreements
- Oversaw financial reporting, including rent rolls, variance analysis, and annual operating budgets
- Handled tenant relations, resolving disputes, addressing inquiries, and improving retention rates
- Negotiated and maintained vendor contracts, securing cost-effective solutions while upholding service quality
- Supervised janitorial, security, and maintenance teams, implementing efficiency-driven operational strategies
- Conducted monthly property inspections, identifying maintenance needs and ensuring regulatory compliance
- Directed tenant improvement (TI) and capital projects, managing RFPs and overseeing construction timelines
Leasing Specialist
Camden Property Trust
01.2018 - 08.2022
- Recognized as a top performer in leasing and customer service, earning three consecutive nominations for the ACE Award and securing 3rd place on the Sales Leadership Board quarterly
- Maintained a 100% follow-up record, ensuring every lead, resident concern, and renewal opportunity was addressed promptly.
- Managed residential property operations, ensuring compliance with lease agreements and fair housing regulations
- Organized resident events to foster a sense of community within the property, increasing tenant satisfaction levels.
- Assisted property managers in preparing and analyzing leasing reports for upper management, identifying trends and areas for improvement.
- Provided exceptional tenant service, maintaining a 93% customer satisfaction rating through proactive engagement
- Conducted market analysis to optimize pricing strategies and leasing performance
- Assisted in budget preparation, reviewing expenses, and supporting financial planning initiatives
- Coordinated move-ins/move-outs, ensuring seamless tenant transitions and proper lease execution
Leasing Agent
Ventron Management
11.2016 - 01.2018
- Leased and marketed residential properties, working closely with tenants and property managers to ensure high occupancy rates and positive resident experiences
- Managed leasing operations for a high-traffic residential property, ensuring timely occupancy and revenue growth
- Conducted property tours, processed applications, and finalized lease agreements, ensuring compliance with policies
- Developed marketing strategies to attract prospective tenants, including community engagement and digital outreach
- Maintained accurate records of leases, rent payments, and tenant communications, ensuring data integrity
- Facilitated resident retention programs, organizing community events and responding to resident concerns
District Administrator
Northside Psychological Services
01.2014 - 12.2016
- Oversaw administrative and operational functions for a behavioral health center, ensuring compliance, efficiency, and a high standard of patient care
- Managed regional operations for multiple locations, overseeing front-office staff, scheduling, and compliance
- Supervised patient care coordination, ensuring efficient scheduling for therapists, psychiatrists, and psychologists
- Led front-office administration, maintaining HIPAA-compliant records and patient confidentiality
- Processed insurance claims, authorizations, and billing transactions, maintaining a 98% approval rate and reducing payment delays
- Assisted in organizational restructuring, improving workflow processes and patient experience
Education
Bachelor of Science - Business Administartion
University of Phoenix
Tempe, AZ05-2027
Skills
- Commercial & Residential Property Management
- Lease Negotiations, Management & Compliance
- Financial Reporting & Budgeting
- Tenant Relations & Lease Administration
- Accounts Receivable & Payable Oversight
- Vendor & Contract Negotiation
- Capital Project & Construction Management
- Risk Management & Compliance
- Tenant Improvements (TI) & Space Planning
- Property Maintenance & Facility Operations
- Lease Abstraction & Rent Roll Analysis
- Software Proficiency: Yardi, OneSite, Chirp Lock Management, Paychex, Paylocity, Microsoft Office Suite, Microsoft Teams, Skype, HandyTrac Key System
Certification
Real Estate Salesperson License - Georgia Real Estate Commission
Timeline
Commercial Property Manager | Client Relations Specialist
Riverwood Properties LLC
08.2022 - 12.2024
Leasing Specialist
Camden Property Trust
01.2018 - 08.2022
Leasing Agent
Ventron Management
11.2016 - 01.2018
District Administrator
Northside Psychological Services
01.2014 - 12.2016
Bachelor of Science - Business Administartion
University of Phoenix
Similar Profiles
Darniesha DunnDarniesha Dunn
Commercial Property Manager | Client Relations Specialist at Riverwood Properties LLCCommercial Property Manager | Client Relations Specialist at Riverwood Properties LLC
Tze Kay KhernTze Kay Khern
Paralegal at Ashworth Riverwood (Riverwood Migration)Paralegal at Ashworth Riverwood (Riverwood Migration)
CEDRIC N. FIERCECEDRIC N. FIERCE
Independent Contractor/Associate Sales Consultant at FSN Properties, LLC. & SMMF Properties, LLC.Independent Contractor/Associate Sales Consultant at FSN Properties, LLC. & SMMF Properties, LLC.