Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Darnisha Glass

Amazon
CLEVELAND,OH
11
years of professional experience

Dedicated warehouse professional with over 7 years of experience in order picking and customer service. Skilled in utilizing barcode scanners and training new hires to foster a productive and safe work environment.

Work History

Picker

7 Years 9 Months
Amazon | 11.2018 - Current
  • Operated handheld scanners to locate and retrieve items efficiently.
  • Maintained organization of inventory within designated warehouse zones.
  • Collaborated with team members to streamline picking processes and enhance productivity.
  • Implemented safety protocols to ensure a secure working environment for all staff.
  • Trained new hires on best practices for order picking and equipment usage.

Cashier

3 Years 8 Months
Wendys Restaurant | 03.2015 - 11.2018
  • Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
  • Processed customer transactions efficiently, ensuring accurate cash handling and adherence to company policies.
  • Collaborated with team members to improve service speed during peak hours, enhancing overall customer satisfaction.
  • Maintained cleanliness and organization of work area, contributing to a positive dining environment.
  • Assisted in training new staff on cash register operations and customer service protocols, fostering team development.

Education

High School Diploma

John F Kennedy | Cleveland, OH

Skills

Order fulfillment
Barcode scanners
Order preparation
Packing accuracy
Warehouse operations
Safety protocols
Warehouse operations
Team collaboration

Accomplishments

  • Pick Ambassador
  • Amnesty Robotic
  • Learning Ambassador
  • PROCESS GUIDE

Timeline

Picker

Amazon
11.2018 - CurrentRead More

Cashier

Wendys Restaurant
03.2015 - 11.2018Read More

John F Kennedy

High School Diploma
Read More
Darnisha Glass