Darnisha White
Washington,DC
Summary
Efficient billing professional with 15 years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.
Overview
14
14
years of professional experience
Work History
Medicaid Billing Specialist
Anne Arundel Medical Center
03.2022 - Current
- Enhanced billing accuracy by diligently reviewing Medicaid claims and identifying discrepancies.
- Streamlined the billing process for improved efficiency through implementing better organization and filing systems.
- Reduced claim denials by proactively addressing potential issues prior to submission.
- Increased revenue recovery with timely follow-up on outstanding claims and appeals.
- Maintained up-to-date knowledge of Medicaid regulations, ensuring full compliance in all billing practices.
- Managed a high volume of cases while maintaining strict attention to detail and adhering to tight deadlines.
Insurance Verification Specialist
Anne Arundel Medical Center
04.2021 - 03.2022
- Enhanced claim processing efficiency by verifying insurance coverage and obtaining pre-authorizations for procedures.
- Reduced errors in billing by accurately maintaining patient records with updated insurance information.
- Improved communication between medical staff and patients by explaining insurance benefits and financial responsibilities.
- Streamlined workflow for medical providers by obtaining necessary referrals and authorizations for services.
- Implemented improvements to existing verification processes, increasing accuracy rates while reducing time spent on manual tasks.
Senior Patient Access Representative
Children's National Medical Center
11.2017 - 04.2021
- Streamlined registration processes for increased efficiency and reduced wait times.
- Enhanced patient experience with empathetic communication and personalized assistance.
- Collaborated with clinical staff to ensure seamless coordination of care, resulting in improved patient outcomes.
- Reduced insurance claim denials by diligently verifying patients'' insurance coverage and eligibility.
- Trained new Patient Access Representatives, contributing to a more skilled and efficient team.
- Expedited emergency department admissions through swift assessment of priority cases and rapid response time in critical situations.
Scheduling Representative
INOVA Hospital
08.2015 - 09.2017
- Enhanced appointment scheduling efficiency by streamlining processes and utilizing advanced scheduling software.
- Optimized resource allocation for staff members by monitoring workload and adjusting schedules accordingly.
- Supported management in meeting project deadlines through effective coordination of resources and time-sensitive tasks.
- Reduced scheduling conflicts by proactively identifying potential issues and implementing appropriate solutions.
- Provided exceptional customer service while addressing inquiries related to appointments, rescheduling requests, or general information on services offered.
Patient Access Representative
Washington Hospital Center
02.2010 - 06.2015
- Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times.
- Enhanced overall patient experience with empathetic communication and thorough explanations of insurance benefits and coverage.
- Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
Education
High School Diploma -
Keystone Job Corps
Wilkes-Barre, PA06.2009
Skills
- Regulatory Compliance Awareness
- CPT Coding Knowledge
- Medical Terminology Proficiency
- Problem Solving Aptitude
- Claims Processing Expertise
- Financial Reporting Capabilities
- Accurate Data Entry
- Insurance Verification Experience
- ICD-10 Coding Familiarity
- Denial Management Strategies
- HIPAA Compliance Understanding
Timeline
Medicaid Billing Specialist
Anne Arundel Medical Center
03.2022 - Current
Insurance Verification Specialist
Anne Arundel Medical Center
04.2021 - 03.2022
Senior Patient Access Representative
Children's National Medical Center
11.2017 - 04.2021
Scheduling Representative
INOVA Hospital
08.2015 - 09.2017
Patient Access Representative
Washington Hospital Center
02.2010 - 06.2015
High School Diploma -
Keystone Job Corps