Darnita Bellamy
Houston,TX
Summary
Dynamic and results-driven professional with extensive experience as a Claims Adjuster at Pilot Catastrophe Services. Expert in policy investigations and certified in Xactimate, I excel in assessing liability and delivering exceptional customer service. Proven ability to enhance organizational talent and maintain confidentiality in high-stakes environments.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Claims Adjuster
Pilot Catastrophe Services
09.2017 - Current
- Prepared summaries of damage, payments, and policy coverages using xactimate.
- Verified insurance claims and determined fair amount for settlement.
- Answered customer questions regarding deductibles.
- Examined claims forms and other records to determine insurance coverage.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Gained extensive knowledge in data entry, analysis and reporting with Xactimate.
- Determined liability outlined in coverage and assessed documentation such from police and healthcare providers to understand damages incurred.
Bank Manager
Chase
01.2001 - 03.2017
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Maintained scheduling for main branch to keep shifts appropriately staffed.
- Examined customer loan applications for loan approvals and denials.
Flight Attendant
Southwest Airlines
07.1991 - 02.2000
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
Education
Bachelor of Science - Business
Illinois Central College
East Peoria, IL02-1977
Skills
- Policy investigations
- Multi-state licensing expertise
- Certified in Xactimate
- Casualty and property loss
- Workers' compensation claims
- Automobile claims specialist
- Data entry
- Licensed Texas claims adjuster
Certification
- CIE - Certified Insurance Examiner
- AIE - Accredited Insurance Examiner
- CIFI - Certified Insurance Fraud Investigator
Timeline
Claims Adjuster
Pilot Catastrophe Services
09.2017 - Current
Bank Manager
Chase
01.2001 - 03.2017
Flight Attendant
Southwest Airlines
07.1991 - 02.2000
Bachelor of Science - Business
Illinois Central College
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