Darome Gantt
Jackson,FL
Summary
I am a hardworking Automotive Sales Associate proficient in consultative sales techniques. Skilled in forming relationships with colleagues and customers of all backgrounds.
I am a passionate job seeker with strong organizational skills eager to secure entry - level sales representative position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Car Salesman
Atlanta Luxury Motors
Atlanta, GA
04.2021 - 01.2022
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Answered telephone and email inquiries from potential customers.
- Responded to customer enquiries via telephone and email.
- Prepared purchased vehicles and completed final delivery checks.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Developed strong rapport with customers and created positive impression of business.
Cook
Harps Pub & Grill
Jacksonville, Florida
07.2019 - 10.2020
- Developed and delivered engaging sales presentations to convey product benefits.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Collaborated with cross-functional teams to identify and address customer needs.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Generated new leads through networking and attending industry events.
- Used customer insights to develop innovative sales strategies to increase sales.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Presented professional image consistent with company's brand values.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Stayed current on company offerings and industry trends.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Maintained current knowledge of evolving changes in marketplace.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Cook
Mc'Donalds
Jacksonville, Florida
06.2005 - 02.2019
- Directed flow of traffic of guests in the establishment and guided their choices on activities in and outside the hotel.
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Responded to calls regarding domestic disturbances and civil complaints.
- Supervised, directed and evaluated assigned staff members and newly hired officers.
- Utilized clear communication and interpersonal skills to build relationships with guests.
- Prepared and submitted detailed reports regarding assignments and ongoing daily affairs regarding guests and their comfort.
- Addressed public questions, complaints and requests and provided necessary assistance.
Detail Cleaner
Lisa Coleman
Atlanta, Georgia
06.2013 - 02.2014
- Promoted business via social media to generate leads and maximize brand identity.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Demonstrated product presentations to prospective customers to showcase features, benefits and value.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interviewed and hired ideal candidates to assist with logistics and tasks of business.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Applied revitalizers and preservation agents to vinyl or leather surfaces and treated fabrics with spot-and stain-resistant chemicals to preserve and protect interior components.
- Used steam cleaning equipment to remove dirt from engine and engine compartment.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Washed cars and trucks daily for auto dealership.
Skills
- Appointment Scheduling
- Team Collaboration
- Positive Customer Engagement
- Engaging with Diverse Customers
- Building Customer Loyalty
- Customer Service and Assistance
- Price Negotiation
- Pre-Owned Vehicles
Certification
- Attitude , Time Management and Assertiveness Course, Encotep Consultants - 2005
- Commitment To Excellence Training programme - 2003
Timeline
Car Salesman
Atlanta Luxury Motors
04.2021 - 01.2022
Cook
Harps Pub & Grill
07.2019 - 10.2020
Detail Cleaner
Lisa Coleman
06.2013 - 02.2014
Cook
Mc'Donalds
06.2005 - 02.2019