Summary
Overview
Work History
Education
Skills
Timeline
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Darraul Middleton

Cedar Park,TX

Summary

Driven Lead Sales Associate with proven success in leadership roles and extensive knowledge in furniture and mattress sales. Committed to exceeding goals, working closely with coworkers and closing sales quickly. Expertise in various sales tactics and negotiations.

Overview

9
9
years of professional experience

Work History

Head Sales Associate

Ashley (DSG)
Cedar Park, TX
09.2021 - Current
  • Trained, coached and mentored new sales associates for maximum performance.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Monitored sales team performance and provided constructive feedback.
  • Kept detailed track of sales and customer information in company system.
  • Led sales team to exceed quarterly sales goals.
  • Reported sales data to upper management for review.
  • Achieved and exceeded sales goals through dedication to identifying and pursuing new opportunities.

Sales Associate

Spectrum
Austin, TX
08.2020 - 09.2021
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.

Head Sales Associate

Verizon Wireless
Austin, TX
01.2019 - 08.2020
  • Trained, coached and mentored new sales associates for maximum performance.
  • Lead sales on the floor by, upgrading contracts and gaining new customers by closing them on products.
  • Monitored sales team performance and provided constructive feedback.
  • Kept detailed track of sales and customer information in company system.
  • Promoted brand awareness and utilized took advantage of network connections to increase brand development.

FOH Manager/Opening Manager

First Watch MH (FW) Restaurants LLC
Georgetown, TX
09.2017 - 01.2019
  • Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Managed day-to-day FOH operations to drive quality, standards and meet customer expectations.
  • Addressed guest concerns and resolved all issues to guests' satisfaction.
  • Resolved guests complaints while maintaining positive customer environment.
  • Performed cash handling activities and secured nightly bank deposits.

FOH Team Member/Server

Maggianos
HOUSTON, United States
05.2013 - 08.2017
  • Established welcoming atmosphere by greeting each guest warmly.
  • Assisted servers with delivering food, filling beverages and retrieving items for guests.
  • Trained new staff in front-of-house procedures, customer relations and cleaning.
  • Reset tables between guests by restocking low items and wiping down surfaces.

Education

No Degree - Engineering (Pre-Engineering)

University of Houston - Downtown
Houston, TX

High School Diploma -

Elsik High School
Houston, TX
05.2006

Skills

  • Meeting Sales Goals
  • Exceeding Customer Expectations
  • Staff Training
  • Adaptable and Flexible
  • POS System Operations
  • Computer Proficiency and Microsoft Office
  • Excellent Written and Verbal Communication
  • Shift Scheduling
  • Team Leadership
  • Strong Communication and Interpersonal Skills

Timeline

Head Sales Associate

Ashley (DSG)
09.2021 - Current

Sales Associate

Spectrum
08.2020 - 09.2021

Head Sales Associate

Verizon Wireless
01.2019 - 08.2020

FOH Manager/Opening Manager

First Watch MH (FW) Restaurants LLC
09.2017 - 01.2019

FOH Team Member/Server

Maggianos
05.2013 - 08.2017

No Degree - Engineering (Pre-Engineering)

University of Houston - Downtown

High School Diploma -

Elsik High School

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Darraul Middleton