Darrel Cooper Jr
Fayetteville,NC
Summary
Dedicated and driven leader actively seeking career opportunities in the psychology field to cultivate personal and professional growth. Proven track record of success, known for strong work ethic and determination. Motivated by desire to make a positive impact, eager to contribute skills and expertise to excel in the field of psychology.
Overview
7
7
years of professional experience
Work History
Mental Health Specialist
Cape Fear Valley
2018.01 - Current
- Provided compassionate support during times of crisis or acute distress while maintaining professional boundaries and ethical standards.
- Monitored patients and assessed suicide risks.
- Trained new staff members on facility policies, procedures, best practices in mental health care delivery, ensuring consistent service standards across the team.
- Documented client progress in confidential files.
- Provided psychoeducation for patients and families, increasing understanding of mental health conditions and treatment options.
- Ensured safety of patients through close observation during high-risk situations such as suicidal ideation or self-harm behaviors.
- Maintained detailed records of clinical interventions, progress notes, treatment plans, and other documentation required for regulatory compliance.
- Collaborated with other healthcare professionals to develop comprehensive care plans.
Patient Financial Services
Cape Fear Valley Medical Center
2023.04 - 2023.12
- Maintained compliance with industry regulations, ensuring proper handling of sensitive patient data during the billing process.
- Improved patient satisfaction by providing timely and accurate financial information.
- Promoted a positive patient experience, addressing concerns and resolving issues related to billing or insurance coverage.
- Reduced errors in billing, conducting thorough audits of patient accounts and identifying discrepancies.
- Maintained up-to-date knowledge of insurance regulations, ensuring compliance and minimizing risk of claim denials.
- Increased efficiency within the department, implementing new software solutions for claim submission and tracking.
- Enhanced team productivity by training new staff on patient financial policies and procedures.
Paraprofessional
Community Alternative Housing
2018.03 - 2020.01
- Provide assistance to consumer while out in community
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Reported on student progress, behavior, and social skills to parents.
- Coordinated with multidisciplinary teams to evaluate student progress and adjust instructional strategies as needed.
Education
Masters of Social Worker -
Fayetteville University
Fayetteville09.2024
BACHELOR OF SCIENCE - PSYCHOLOGY
LIVINGSTONE COLLEGE
Fayetteville12.2017
Skills
- Works well with others
- Highly determined
- Hard working
- Able to communicate effectively
Timeline
Patient Financial Services
Cape Fear Valley Medical Center
2023.04 - 2023.12
Paraprofessional
Community Alternative Housing
2018.03 - 2020.01
Mental Health Specialist
Cape Fear Valley
2018.01 - Current
Masters of Social Worker -
Fayetteville University
BACHELOR OF SCIENCE - PSYCHOLOGY
LIVINGSTONE COLLEGE
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