Darrel Moxam
Brooklyn
Summary
Dynamic AI Solutions Consultant with a proven track record at IBM, leveraging expertise in Python and machine learning to drive impactful data-driven solutions. Adept at fostering client relationships and delivering compelling technical presentations, I excel in optimizing workflows and enhancing operational efficiency, contributing to successful project outcomes and client satisfaction.
Overview
10
10
years of professional experience
Work History
AI Solutions & Technical Consultant / Independent Technology Consultant
Independent Practice
10.2024 - Current
- Evaluated and applied generative AI tools including ChatGPT, Claude, Gemini, Midjourney, Canva, and Make to support research, content workflows, and business planning.
- Researched practical technology solutions for service businesses, digital products, and client support use cases.
- Built repeatable prompt and process frameworks to improve consistency across digital projects, service concepts, and operational tasks.
- Designed structured workflows and operating materials for early-stage service and digital business initiatives.
- Provided freelance technical support and advisory services for device setup, troubleshooting, digital tools, and user onboarding.
- Assisted non-technical users with practical problem-solving across software, hardware, and account-related issues, improving their confidence and efficiency.
Partner Technical Specialist - Data & AI / Storage
IBM
08.2023 - 10.2024
- Owned and managed CDW Southeast territory, reactivating dormant accounts and strengthening partner relationships to drive engagement.
- Functioned as the primary technical liaison for IBM Data & AI and Storage portfolios, facilitating presales discovery, solution design, and enablement initiatives.
- Delivered on-site demos and workshops across regional CDW offices, tailoring presentations to client needs and solution value.
- Executed technical account audits and pipeline reviews to support sellers in progressing opportunities and optimizing configurations.
- Partnered with PDMs, Client Executives, and Solution Architects to co-develop territory strategies and accelerate sales cycles.
- Maintained opportunity tracking and forecasting accuracy in Salesforce CRM, creating demo assets, architecture docs, and proposals that guided purchase decisions.
Data Scientist - Client Engineering (Data & AI Division)
IBM
01.2021 - 04.2024
- Developed custom Python-based ML pipelines for forecasting, classification, RFM segmentation, and cross-correlation analysis.
- Built and validated models using scikit-learn, TensorFlow, and PyTorch, integrating results into Power BI, Cognos, and Tableau dashboards.
- Collaborated in cross-functional sprints to design and deploy machine learning solutions for clients in banking, energy, pharmaceutical, and agriculture sectors.
- Implemented ETL/ELT pipelines and governance layers using Watson Knowledge Catalog, improving data quality, lineage, and reproducibility.
- Contributed to pre-sales engagements by preparing technical demos, proofs of concept, and solution proposals for AI and analytics projects.
- Co-led client presentations demonstrating ROI and model interpretability, helping convert pilots into full-scale deployments.
Data Science Apprentice - IBM Data Science Elite Team
IBM
01.2019 - 12.2020
- Assisted senior data scientists in developing end-to-end analytical prototypes, enhancing solutions for enterprise clients.
- Engineered datasets, cleaned large-scale data, and optimized model performance for early-stage proofs of concept.
- Engaged in internal workshops and client demos, implementing methodologies in NLP, forecasting, and anomaly detection to showcase capabilities.
- Created data visualizations and feature sets used in production-grade POCs, contributing to successful client pilot outcomes.
Department Head (Supervisor) - Garden Department
The Home Depot
09.2018 - 01.2019
- Supervised daily operations and team in Garden Department, ensuring strong customer service, safety, and execution standards.
- Managed inventory levels, seasonal transitions, and merchandising resets to support peak-period demand and sales performance.
- Reviewed sales and operational metrics with store leadership and adjusted staffing and execution plans to hit department goals.
- Coached and trained associates on product knowledge and safe equipment usage, enhancing service speed and team efficiency.
Sales Associate - Garden Department
The Home Depot
04.2016 - 08.2018
- Advised customers on horticulture, power equipment, and outdoor living products, ensuring project needs were met with appropriate materials and tools.
- Maintained organization and stock levels in high-volume retail environment, enhancing customer experience through efficient product availability.
- Operated equipment safely to move inventory and assist customers with loading, ensuring timely service and smooth operations.
Education
Associate's Degree - Computer Technology
CUNY New York City College of Technology
Brooklyn, NYSkills
- Python
- SQL
- Pandas
- NumPy
- Scikit-learn
- TensorFlow
- PyTorch
- Machine Learning
- NLP
- Generative AI
- Data validation
- ETL/ELT pipelines
- API integration
- Power BI
- Tableau
- Cognos
- Watsonx
- Watson Knowledge Catalog
- Technical demos
- Proofs of concept
- Partner enablement
- Client workshops
- Salesforce CRM
- Client relationship management
- Solution design
- Technical presentations
- Storytelling with data
- Machine learning
- Data analysis
- Technical sales
- Problem solving
- Team collaboration
- Presentation skills
- Technical support
- Workflow optimization
Websites
Timeline
AI Solutions & Technical Consultant / Independent Technology Consultant
Independent Practice
10.2024 - Current
Partner Technical Specialist - Data & AI / Storage
IBM
08.2023 - 10.2024
Data Scientist - Client Engineering (Data & AI Division)
IBM
01.2021 - 04.2024
Data Science Apprentice - IBM Data Science Elite Team
IBM
01.2019 - 12.2020
Department Head (Supervisor) - Garden Department
The Home Depot
09.2018 - 01.2019
Sales Associate - Garden Department
The Home Depot
04.2016 - 08.2018
Associate's Degree - Computer Technology
CUNY New York City College of Technology