Darrel Chao
Eugene,OR
Summary
Experienced business analyst proficient in utilizing various data analytics software to translate data into compelling narratives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Data Analyst Intern
University Of Oregon Athletic Department
Eugene, OR
10.2023 - Current
- Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
- Performed routine tasks under direct supervision and within established procedures and guidelines.
- Identified, analyzed, and interpreted trends or patterns in complex data sets by finding correlations and visualizing with charts.
- Identified bugs in data collection or reporting and investigated root causes.
Account Manager
PAYNTR Golf, SGK
Lake Oswego, OR
01.2023 - 05.2023
- Oversaw over 25 territory sales representatives, executing order fulfillment and reporting sales to the Directors of Operations
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Delivered consumer insights/feedback for the product development team to improve upon existing and future products
- Facilitated client satisfaction and renewed customer relations to drive growth.
Production Assistant
ASICS X SGK
Eugene, OR
07.2022 - 07.2022
- Collaborated with the production team to facilitate smooth operations, avoiding disruptions and delays
- Served as the Brand Ambassador on-site to promote ASICS by advertising the latest 3D-printed products
- Played a role in conjunction with the Executive Producer, the Clients, and the ASICS Executives from Japan, ensuring the product launch exceeded clients' expectations.
Operations Specialist
Fiddler’s Green Golf Center
Eugene, OR
03.2021 - 09.2021
- Managed 100+ daily inbound clubs & apparel shipments from multiple manufactures, organizing them in the warehouse for the sales department to get the products efficiently
- Collaborated with the Inventory Manager, ensuring all the products were received properly and registered in the system
- Communicated with the customers and manufactures on order and delivery status, ensuring the highest quality customer satisfaction.
Sports Performance Coach
Rokke Performance Therapy
Tigard, OR
04.2018 - 03.2020
- Assisted the Head Performance Coach, Alex Molden, during the training session, leading the athletes and establishing the rules in the gym
- Collected data of the testing results in Excel and utilized data visualization software to present the dataset, allowing the coaching staff to extract the information quickly
- Developed and implemented programs focused on improving power, speed, and endurance.
Education
MBA - Business Administration And Management
University of Oregon
Eugene, OR06.2023
Bachelor of Science - Kinesiology
Oregon State University
Corvallis, OR08.2021
Skills
- Data Analytics (Excel SQL Data Visualization (Tableau & Power BI) Python R)
- Bilingual (English & Chinese)
Certification
- Business Analyst Certification
- Data Analytics Certification
Timeline
Data Analyst Intern
University Of Oregon Athletic Department
10.2023 - Current
Account Manager
PAYNTR Golf, SGK
01.2023 - 05.2023
Production Assistant
ASICS X SGK
07.2022 - 07.2022
Operations Specialist
Fiddler’s Green Golf Center
03.2021 - 09.2021
Sports Performance Coach
Rokke Performance Therapy
04.2018 - 03.2020
MBA - Business Administration And Management
University of Oregon
Bachelor of Science - Kinesiology
Oregon State University