Darrel Chao
Eugene,OR
Summary
Experienced business analyst proficient in utilizing various data analytics software to translate data into compelling narratives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Data Analyst Intern
University Of Oregon Athletic Department
10.2023 - Current
- Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
- Performed routine tasks under direct supervision and within established procedures and guidelines.
- Identified, analyzed, and interpreted trends or patterns in complex data sets by finding correlations and visualizing with charts.
- Identified bugs in data collection or reporting and investigated root causes.
Account Manager
PAYNTR Golf, SGK
01.2023 - 05.2023
- Oversaw over 25 territory sales representatives, executing order fulfillment and reporting sales to the Directors of Operations
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Delivered consumer insights/feedback for the product development team to improve upon existing and future products
- Facilitated client satisfaction and renewed customer relations to drive growth.
Production Assistant
ASICS X SGK
07.2022 - 07.2022
- Collaborated with the production team to facilitate smooth operations, avoiding disruptions and delays
- Served as the Brand Ambassador on-site to promote ASICS by advertising the latest 3D-printed products
- Played a role in conjunction with the Executive Producer, the Clients, and the ASICS Executives from Japan, ensuring the product launch exceeded clients' expectations.
Operations Specialist
Fiddler’s Green Golf Center
03.2021 - 09.2021
- Managed 100+ daily inbound clubs & apparel shipments from multiple manufactures, organizing them in the warehouse for the sales department to get the products efficiently
- Collaborated with the Inventory Manager, ensuring all the products were received properly and registered in the system
- Communicated with the customers and manufactures on order and delivery status, ensuring the highest quality customer satisfaction.
Sports Performance Coach
Rokke Performance Therapy
04.2018 - 03.2020
- Assisted the Head Performance Coach, Alex Molden, during the training session, leading the athletes and establishing the rules in the gym
- Collected data of the testing results in Excel and utilized data visualization software to present the dataset, allowing the coaching staff to extract the information quickly
- Developed and implemented programs focused on improving power, speed, and endurance.
Education
MBA - Business Administration And Management
University of Oregon
Eugene, OR06.2023
Bachelor of Science - Kinesiology
Oregon State University
Corvallis, OR08.2021
Skills
- Data Analytics (Excel SQL Data Visualization (Tableau & Power BI) Python R)
- Bilingual (English & Chinese)
Certification
- Business Analyst Certification
- Data Analytics Certification
Timeline
Data Analyst Intern
University Of Oregon Athletic Department
10.2023 - Current
Account Manager
PAYNTR Golf, SGK
01.2023 - 05.2023
Production Assistant
ASICS X SGK
07.2022 - 07.2022
Operations Specialist
Fiddler’s Green Golf Center
03.2021 - 09.2021
Sports Performance Coach
Rokke Performance Therapy
04.2018 - 03.2020
MBA - Business Administration And Management
University of Oregon
Bachelor of Science - Kinesiology
Oregon State University
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