Tess Jackson
Memphis,TN
Summary
Enthusiastic animal care professional successful at managing various responsibilities in fast-paced settings. Offers well-developed skills in organization, time management and relationship-building. Calm in crises with skills to reassure owners and provide urgent care. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Lab Animal Technician
University of Tennessee Health Science Center
Memphis, TN
03.2020 - Current
- Provided humane care for research animals according to established guidelines.
- Ensured appropriate housing conditions for all laboratory animals including cleanliness, temperature control, and proper ventilation.
- Cleaned cages, feeders, water bottles, floors, walls, and equipment used in animal facilities using disinfectants approved by institutional policies.
- Assisted scientists with experimental protocols involving the use of laboratory animals.
- Restrained uncooperative animals when necessary using approved methods while minimizing stress levels.
- Responded quickly to emergency situations involving injured or ill laboratory animals.
- Identified signs of abnormal behaviors or physical symptoms in research subjects so that appropriate medical attention could be provided promptly.
- Carried out euthanasia as per the institution's policy when required by researchers.
- Disposed of carcasses following accepted safety standards for handling biohazardous materials.
- Participated in educational programs regarding ethical conduct towards lab animals.
- Attended regular training sessions organized by the institution to stay up-to-date with current practices in animal care.
- Collaborated closely with veterinary staff members in order to ensure optimal health of research subjects.
- Maintained accurate records of animal inventory and breeding data.
- Performed daily health checks on animals, ensuring they remained in good condition.
- Administered vaccinations and other treatments to laboratory animals as prescribed by veterinarians.
- Assisted veterinarians during procedures and examinations, calming animals and handing instruments.
- Handled and restrained animals following safety requirements and procedures.
- Restocked and sanitized exam rooms for ample supplies and disease control.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Sterilized and maintained veterinary care instruments and equipment.
- Collected fluids from animals for laboratory testing.
- Cleaned and maintained kennels, holding areas and surgical rooms.
Crew Member
Chipole
Southaven, MS
11.2022 - 12.2024
- Educated customers on menu items, product ingredients and nutritional values.
- Restocked kitchen supplies including food products and utensils.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Resolved customer complaints in a professional manner.
Kroger Associate
Kroger
Southaven, MS
12.2018 - 03.2022
- Verified credit card charges against purchase receipts for accuracy.
- Helped customers locate items within the store using the inventory system.
- Operated equipment such as scanners and scales correctly during checkout process.
- Encouraged customers to sign up for loyalty programs or store credit cards.
- Assisted customers with selecting items and answering questions about products.
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Bagged groceries for customers quickly and accurately.
- Inspected produce for freshness, quality, and quantity before bagging.
- Stacked items in bags to maximize space and prevent breakage.
- Provided excellent customer service by answering questions about products and services.
- Ensured proper payment was received from customers before completing transactions.
- Assisted with stocking shelves when necessary.
- Organized checkout area to ensure a safe and efficient work environment.
- Performed routine maintenance tasks such as sweeping floors, mopping up spills.
- Maintained clean and neat workspace by sweeping and mopping floors with approved cleaners.
- Assisted customers with selecting deli items and providing product knowledge.
- Maintained a clean, neat and well-stocked deli area.
- Operated cash register to process customer orders accurately and efficiently.
- Followed food safety guidelines when preparing sandwiches, salads and other deli items.
- Greeted customers in a friendly manner and provided excellent customer service.
- Organized the storage areas for deli products, ensuring that all items were properly labeled and stored according to health department regulations.
- Rotated stock on shelves to ensure freshness of products.
- Trained new employees on deli operations, including food safety procedures and customer service techniques.
- Weighed, packaged and priced various meats, cheeses, fruits and vegetables for sale in the deli case.
- Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
- Cleaned utensils, dishes and glasses for customer use.
- Organized ingredients and restocked supplies to prepare for busy periods.
Education
Some College (No Degree) - Lab Animal Science
Tennessee College of Applied Technology - Covington
Covington, TNSkills
- Treatment Administration
- Research Support
- Autoclave Operation
- Stress Tolerance
- Sales and Upselling
- Clinical Symptom Monitoring
- Proper Animal Restraint
- Interpersonal Communication
- Cash Drawer Balancing
- Professional Demeanor
- Self Motivation
- Multitasking
- Reliability
Timeline
Crew Member
Chipole
11.2022 - 12.2024
Lab Animal Technician
University of Tennessee Health Science Center
03.2020 - Current
Kroger Associate
Kroger
12.2018 - 03.2022
Some College (No Degree) - Lab Animal Science
Tennessee College of Applied Technology - Covington
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