Darrell Dasilva
Brooklyn,NY
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Correction Officer
New York State Corrections
07.2015 - Current
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Routinely counted inmates and in response to potential security breaches.
- Documented prisoner identification, charges and inmate disturbance incidents.
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Automated document flow by ensuring log books and medical files were maintained with 100% accuracy
Field Artillery Operations Assistant
US Army National Guard
09.2005 - 03.2015
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Provided administrative support with accurate document preparation and data entry.
- Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
- Assisted operations manager with planning of routine operations and special projects.
- Supervised and coordinated operations for fire missions and relayed commands to Howitzer Sections.
- Perform Law enforcement and protective duties
- Supported new employee training and onboarding, providing documentation and training materials on operational processes and procedures.
Mail Handler Assistant
US Post Office
07.2012 - 05.2013
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Used automated mail processing equipment to sort and collate mail.
- Proved successful working within tight deadlines and fast-paced environment.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Maintained high level of confidentiality with mail items in line with regulations.
- Maintained customer satisfaction by responding to customer inquiries and complaints.
- Updated and maintained mailing lists and customer records.
- Assisted with implementing new mailroom systems and training staff to improve operations.
- Distributed mail on foot to residences and businesses, delivering to approximately 75 customers per shift
PSE Custodian
Apollo Security Guard
02.2005 - 09.2008
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Kept building spaces premises clean inside and outside.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others
- Maintained 100% of safety goals.
- Checked in and stocked inventory throughout facility.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Education
Associate of Science - Professional Studies
Trident University International
Cypress, CA09.2019
High School Diploma -
Transit Technology
Brooklyn, NY06.2004
Skills
- Delegating Work
- MS Access
- Critical Thinking
- Project Planning
- Customer service
- Team collaboration
Certification
- Plumbing and Pipe Fitting - April 03, 2018 - APEX TECHNICAL SCHOOL.
- Automotive Service and Repair - February 25, 2019-APEX TECHNICAL SCHOOL.
Timeline
Correction Officer
New York State Corrections
07.2015 - Current
Mail Handler Assistant
US Post Office
07.2012 - 05.2013
Field Artillery Operations Assistant
US Army National Guard
09.2005 - 03.2015
PSE Custodian
Apollo Security Guard
02.2005 - 09.2008
Associate of Science - Professional Studies
Trident University International
High School Diploma -
Transit Technology
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