Technician with extensive experience at Pigeon Pros, specializing in preventive maintenance and quality control. Achieved high customer satisfaction through exceptional service and effective communication. Demonstrated adaptability and problem-solving skills, ensuring optimal equipment performance in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Technician
Pigeon Pros
Mesa, AZ
10.2024 - Current
Executed preventive maintenance procedures following established schedules to ensure optimal functionality.
Replaced defective components to restore equipment performance and reliability.
Utilized various hand tools, including soldering irons and crimpers, for repairs and installations.
Managed quality control processes, achieving high levels of customer satisfaction.
Documented completed work through detailed work orders and repair logs.
Adjusted and connected wiring, piping, and tubing to finalize repairs effectively.
Forklift Operator
Basalite Concrete Products
Seattle, WA
06.2023 - 02.2024
Maintained accurate inventory records for deliveries, receipts, and shipments.
Verified incoming order accuracy against packing slips prior to loading for shipment.
Organized warehouse shelves and racks to enhance retrieval efficiency during order fulfillment.
Followed standard work instructions for picking, sorting, staging, and scanning products.
Ensured compliance with safety regulations while operating heavy machinery such as forklifts.
Infrastructure Laborer
Torrent Resources
Phoenix, AZ
02.2023 - 05.2023
Lifted objects weighing up to 50 pounds independently as required.
Collaborated with team members to maintain efficient daily workflow.
Engaged with cross-functional teams to meet organizational goals.
Operated equipment and machinery in compliance with safety regulations.
Utilized power tools, including drills and saws, adhering to manufacturer instructions for safety.
<ul>
<li>Executed loading and unloading of materials to ensure efficient workflow.</li>
<li>Operated light equipment for various tasks, enhancing overall productivity.</li>
<li>Removed debris promptly, maintaining a safe and organized work environment.</li>
<li>Conducted thorough cleaning of work areas post-job, ensuring proper disposal of all debris.</li>
<li>Prepared surfaces for painting by sanding, scraping, patching holes, and filling cracks with putty or plaster.</li>
<li>Performed regular equipment checks to guarantee operational efficiency and safety compliance.</li>
</ul>
Rose's Construction
Winslow, AZ
05.2022 - 12.2022
Executed loading and unloading of materials to ensure efficient workflow.
Operated light equipment for various tasks, enhancing overall productivity.
Removed debris promptly, maintaining a safe and organized work environment.
Conducted thorough cleaning of work areas post-job, ensuring proper disposal of all debris.
Prepared surfaces for painting by sanding, scraping, patching holes, and filling cracks with putty or plaster.
Performed regular equipment checks to guarantee operational efficiency and safety compliance.
<ul>
<li>Assisted in installation of new rails and components along railroad tracks.</li>
<li>Conducted safety inspections to verify proper functioning of equipment.</li>
<li>Repaired damaged track sections by replacing worn ties and adjusting rail alignment.</li>
<li>Checked for broken rails through visual inspection and tapping with a hammer.</li>
<li>Tamped ballast around ties to enhance track stability.</li>
<li>Tracked laborer activities to ensure efficient workflow on site.</li>
<li>Participated in regular progress meetings with supervisors to address task updates.</li>
<li>Supported switch installment processes to improve operational efficiency.</li>
</ul>
Herzog
Albuquerque, NM
02.2022 - 04.2022
Assisted in installation of new rails and components along railroad tracks.
Conducted safety inspections to verify proper functioning of equipment.
Repaired damaged track sections by replacing worn ties and adjusting rail alignment.
Checked for broken rails through visual inspection and tapping with a hammer.
Tamped ballast around ties to enhance track stability.
Tracked laborer activities to ensure efficient workflow on site.
Participated in regular progress meetings with supervisors to address task updates.
Supported switch installment processes to improve operational efficiency.
<ul>
<li>Cleaned equipment and storage areas to maintain operational standards.</li>
<li>Maintained trash bins and collected unwanted bulk trash.</li>
<li>Delivered trash bins to customers in a timely manner.</li>
<li>Operated machinery and tools safely according to established guidelines.</li>
<li>Engaged customers through effective interpersonal communication skills.</li>
<li>Organized tasks to efficiently achieve service goals.</li>
</ul>
Public Works
Flagstaff, AZ
05.2020 - 04.2021
Cleaned equipment and storage areas to maintain operational standards.
Maintained trash bins and collected unwanted bulk trash.
Delivered trash bins to customers in a timely manner.
Operated machinery and tools safely according to established guidelines.
Engaged customers through effective interpersonal communication skills.
Organized tasks to efficiently achieve service goals.
<ul>
<li>Packed shipment orders efficiently for timely delivery.</li>
<li>Operated machinery adhering to strict safety protocols.</li>
<li>Managed inventory and supplies to ensure material availability.</li>
<li>Collaborated with team members to meet project goals and deadlines.</li>
<li>Prioritized tasks to achieve service objectives efficiently.</li>
</ul>
Brady
Flagstaff, AZ
03.2020 - 04.2020
Packed shipment orders efficiently for timely delivery.
Operated machinery adhering to strict safety protocols.
Managed inventory and supplies to ensure material availability.
Collaborated with team members to meet project goals and deadlines.
Prioritized tasks to achieve service objectives efficiently.
<ul>
<li>Tailored vehicle recommendations to meet individual customer needs and preferences.</li>
<li>Developed strong customer communication skills to enhance service quality.</li>
<li>Achieved regular sales and customer service goals through proactive engagement.</li>
<li>Delivered vehicles to buyers with attention to detail and timeliness.</li>
<li>Trained new staff on effective sales techniques, policies, and procedures.</li>
<li>Provided comprehensive information about vehicle features, benefits, and warranties.</li>
<li>Assisted customers in selecting vehicles aligned with their needs and budget.</li>
<li>Maintained accurate records of sales transactions using point-of-sale software.</li>
</ul>
Tate's Auto Center
Winslow, AZ
02.2019 - 05.2019
Tailored vehicle recommendations to meet individual customer needs and preferences.
Developed strong customer communication skills to enhance service quality.
Achieved regular sales and customer service goals through proactive engagement.
Delivered vehicles to buyers with attention to detail and timeliness.
Trained new staff on effective sales techniques, policies, and procedures.
Provided comprehensive information about vehicle features, benefits, and warranties.
Assisted customers in selecting vehicles aligned with their needs and budget.
Maintained accurate records of sales transactions using point-of-sale software.
<ul>
<li>Tailored vehicle recommendations to meet individual customer needs and preferences.</li>
<li>Developed strong customer communication skills to enhance service quality.</li>
<li>Achieved sales and customer service goals consistently.</li>
<li>Delivered vehicles to buyers promptly and efficiently.</li>
<li>Responded to customer inquiries regarding product availability and pricing.</li>
<li>Created marketing strategies to promote new models and used car inventory specials.</li>
<li>Advised clients on financing options and facilitated purchase paperwork processing.</li>
</ul>
Oxendale Auto Outlet
Winslow, AZ
05.2018 - 09.2018
Tailored vehicle recommendations to meet individual customer needs and preferences.
Developed strong customer communication skills to enhance service quality.
Achieved sales and customer service goals consistently.
Delivered vehicles to buyers promptly and efficiently.
Responded to customer inquiries regarding product availability and pricing.
Created marketing strategies to promote new models and used car inventory specials.
Advised clients on financing options and facilitated purchase paperwork processing.
<ul>
<li>Maintained proper function of automatic car wash to ensure operational efficiency.</li>
<li>Repainted buildings to uphold professional appearance of convenience store.</li>
<li>Managed property grounds for optimal cleanliness and safety.</li>
<li>Oversaw household inventory and maintenance schedules for effective resource management.</li>
<li>Implemented preventive maintenance program by planning major scheduled maintenance outages.</li>
<li>Ensured equipment maintenance through periodic inspections and calibration activities.</li>
</ul>
Woody’s Chevron
Winslow, AZ
12.2017 - 05.2018
Maintained proper function of automatic car wash to ensure operational efficiency.
Repainted buildings to uphold professional appearance of convenience store.
Managed property grounds for optimal cleanliness and safety.
Oversaw household inventory and maintenance schedules for effective resource management.
Implemented preventive maintenance program by planning major scheduled maintenance outages.
Ensured equipment maintenance through periodic inspections and calibration activities.
<ul>
<li>Tailored new and used vehicle recommendations to meet customer preferences and needs.</li>
<li>Executed vehicle contract signing efficiently to finalize sales transactions.</li>
<li>Utilized strong communication skills to enhance customer interactions and satisfaction.</li>
<li>Achieved regular sales and customer service goals, contributing to overall dealership success.</li>
<li>Delivered vehicles to buyers promptly, ensuring a smooth handover process.</li>
<li>Participated in monthly meetings with managers to strategize on promotions and initiatives.</li>
<li>Conducted test drives with potential buyers, showcasing vehicle features effectively.</li>
</ul>
Winslow Ford
Winslow, AZ
06.2016 - 08.2017
Tailored new and used vehicle recommendations to meet customer preferences and needs.
Executed vehicle contract signing efficiently to finalize sales transactions.
Utilized strong communication skills to enhance customer interactions and satisfaction.
Achieved regular sales and customer service goals, contributing to overall dealership success.
Delivered vehicles to buyers promptly, ensuring a smooth handover process.
Participated in monthly meetings with managers to strategize on promotions and initiatives.
Conducted test drives with potential buyers, showcasing vehicle features effectively.
<ul>
<li>Executed accurate cash handling and served as cashier when necessary.</li>
<li>Maintained operational efficiency of automatic car wash.</li>
<li>Ensured cleanliness and professionalism of convenience store environment.</li>
<li>Oversaw maintenance of property grounds to uphold standards.</li>
<li>Accurately completed daily duties with high efficiency.</li>
<li>Updated databases with current information to enhance data integrity.</li>
<li>Collaborated effectively with diverse coworkers to achieve objectives and resolve product-related issues.</li>
</ul>
Woody’s Chevron
Winslow, AZ
12.2015 - 06.2016
Executed accurate cash handling and served as cashier when necessary.
Maintained operational efficiency of automatic car wash.
Ensured cleanliness and professionalism of convenience store environment.
Oversaw maintenance of property grounds to uphold standards.
Accurately completed daily duties with high efficiency.
Updated databases with current information to enhance data integrity.
Collaborated effectively with diverse coworkers to achieve objectives and resolve product-related issues.
<ul>
<li>Delivered exemplary customer service to enhance patron experience.</li>
<li>Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.</li>
<li>Processed cash transactions efficiently, ensuring accuracy and security.</li>
<li>Managed product setup for seamless food truck operations.</li>
<li>Provided vigilant security detail to maintain a safe environment.</li>
</ul>
Blue Mesa LLC.
Winslow, AZ
01.2015 - 07.2015
Delivered exemplary customer service to enhance patron experience.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Processed cash transactions efficiently, ensuring accuracy and security.
Managed product setup for seamless food truck operations.
Provided vigilant security detail to maintain a safe environment.
<ul>
<li>Responded swiftly and effectively to emergencies while adhering to safety protocols.</li>
<li>Maintained extensive knowledge of equipment and pursued ongoing education for safety assurance.</li>
<li>Trained new firefighters on proper use of safety gear and wildfire containment techniques.</li>
<li>Collaborated with team members to ensure safety and support during hazardous situations.</li>
</ul>
Hopi Wildland Fire Management
Kykotsmovi Village, AZ
03.2014 - 11.2014
Responded swiftly and effectively to emergencies while adhering to safety protocols.
Maintained extensive knowledge of equipment and pursued ongoing education for safety assurance.
Trained new firefighters on proper use of safety gear and wildfire containment techniques.
Collaborated with team members to ensure safety and support during hazardous situations.
<ul>
<li>Processed cash transactions and payments efficiently while ensuring accuracy.</li>
<li>Trained new hires to integrate seamlessly into team operations.</li>
<li>Adhered to health and safety standards, ensuring a secure environment for all.</li>
<li>Collaborated with management to meet budget goals and uphold quality standards.</li>
<li>Stocked kitchen supplies proactively, maintaining operational readiness.</li>
<li>Managed multiple tasks concurrently while maintaining organization in a fast-paced setting.</li>
</ul>
Blue Mesa LLC
Winslow, AZ
02.2013 - 12.2013
Processed cash transactions and payments efficiently while ensuring accuracy.
Trained new hires to integrate seamlessly into team operations.
Adhered to health and safety standards, ensuring a secure environment for all.
Collaborated with management to meet budget goals and uphold quality standards.
Managed multiple tasks concurrently while maintaining organization in a fast-paced setting.
Education
Some College (No Degree) - Psychology
Pittsburgh, PA
Pittsburgh, PA
01-2009
Ronan, MT -
Kicking Horse Job Corps.
Ronan, MT
06-2003
High School Diploma -
First Mesa, AZ
First Mesa, AZ
05-2003
Skills
Team collaboration
Safety compliance
Customer service
Problem solving
Effective communication
Workload management
Team collaboration
Safety compliance
Customer service
Problem solving
Effective communication
Workload management
Timeline
Technician
Pigeon Pros
10.2024 - Current
Forklift Operator
Basalite Concrete Products
06.2023 - 02.2024
Infrastructure Laborer
Torrent Resources
02.2023 - 05.2023
<ul>
<li>Executed loading and unloading of materials to ensure efficient workflow.</li>
<li>Operated light equipment for various tasks, enhancing overall productivity.</li>
<li>Removed debris promptly, maintaining a safe and organized work environment.</li>
<li>Conducted thorough cleaning of work areas post-job, ensuring proper disposal of all debris.</li>
<li>Prepared surfaces for painting by sanding, scraping, patching holes, and filling cracks with putty or plaster.</li>
<li>Performed regular equipment checks to guarantee operational efficiency and safety compliance.</li>
</ul>
Rose's Construction
05.2022 - 12.2022
<ul>
<li>Assisted in installation of new rails and components along railroad tracks.</li>
<li>Conducted safety inspections to verify proper functioning of equipment.</li>
<li>Repaired damaged track sections by replacing worn ties and adjusting rail alignment.</li>
<li>Checked for broken rails through visual inspection and tapping with a hammer.</li>
<li>Tamped ballast around ties to enhance track stability.</li>
<li>Tracked laborer activities to ensure efficient workflow on site.</li>
<li>Participated in regular progress meetings with supervisors to address task updates.</li>
<li>Supported switch installment processes to improve operational efficiency.</li>
</ul>
Herzog
02.2022 - 04.2022
<ul>
<li>Cleaned equipment and storage areas to maintain operational standards.</li>
<li>Maintained trash bins and collected unwanted bulk trash.</li>
<li>Delivered trash bins to customers in a timely manner.</li>
<li>Operated machinery and tools safely according to established guidelines.</li>
<li>Engaged customers through effective interpersonal communication skills.</li>
<li>Organized tasks to efficiently achieve service goals.</li>
</ul>
Public Works
05.2020 - 04.2021
<ul>
<li>Packed shipment orders efficiently for timely delivery.</li>
<li>Operated machinery adhering to strict safety protocols.</li>
<li>Managed inventory and supplies to ensure material availability.</li>
<li>Collaborated with team members to meet project goals and deadlines.</li>
<li>Prioritized tasks to achieve service objectives efficiently.</li>
</ul>
Brady
03.2020 - 04.2020
<ul>
<li>Tailored vehicle recommendations to meet individual customer needs and preferences.</li>
<li>Developed strong customer communication skills to enhance service quality.</li>
<li>Achieved regular sales and customer service goals through proactive engagement.</li>
<li>Delivered vehicles to buyers with attention to detail and timeliness.</li>
<li>Trained new staff on effective sales techniques, policies, and procedures.</li>
<li>Provided comprehensive information about vehicle features, benefits, and warranties.</li>
<li>Assisted customers in selecting vehicles aligned with their needs and budget.</li>
<li>Maintained accurate records of sales transactions using point-of-sale software.</li>
</ul>
Tate's Auto Center
02.2019 - 05.2019
<ul>
<li>Tailored vehicle recommendations to meet individual customer needs and preferences.</li>
<li>Developed strong customer communication skills to enhance service quality.</li>
<li>Achieved sales and customer service goals consistently.</li>
<li>Delivered vehicles to buyers promptly and efficiently.</li>
<li>Responded to customer inquiries regarding product availability and pricing.</li>
<li>Created marketing strategies to promote new models and used car inventory specials.</li>
<li>Advised clients on financing options and facilitated purchase paperwork processing.</li>
</ul>
Oxendale Auto Outlet
05.2018 - 09.2018
<ul>
<li>Maintained proper function of automatic car wash to ensure operational efficiency.</li>
<li>Repainted buildings to uphold professional appearance of convenience store.</li>
<li>Managed property grounds for optimal cleanliness and safety.</li>
<li>Oversaw household inventory and maintenance schedules for effective resource management.</li>
<li>Implemented preventive maintenance program by planning major scheduled maintenance outages.</li>
<li>Ensured equipment maintenance through periodic inspections and calibration activities.</li>
</ul>
Woody’s Chevron
12.2017 - 05.2018
<ul>
<li>Tailored new and used vehicle recommendations to meet customer preferences and needs.</li>
<li>Executed vehicle contract signing efficiently to finalize sales transactions.</li>
<li>Utilized strong communication skills to enhance customer interactions and satisfaction.</li>
<li>Achieved regular sales and customer service goals, contributing to overall dealership success.</li>
<li>Delivered vehicles to buyers promptly, ensuring a smooth handover process.</li>
<li>Participated in monthly meetings with managers to strategize on promotions and initiatives.</li>
<li>Conducted test drives with potential buyers, showcasing vehicle features effectively.</li>
</ul>
Winslow Ford
06.2016 - 08.2017
<ul>
<li>Executed accurate cash handling and served as cashier when necessary.</li>
<li>Maintained operational efficiency of automatic car wash.</li>
<li>Ensured cleanliness and professionalism of convenience store environment.</li>
<li>Oversaw maintenance of property grounds to uphold standards.</li>
<li>Accurately completed daily duties with high efficiency.</li>
<li>Updated databases with current information to enhance data integrity.</li>
<li>Collaborated effectively with diverse coworkers to achieve objectives and resolve product-related issues.</li>
</ul>
Woody’s Chevron
12.2015 - 06.2016
<ul>
<li>Delivered exemplary customer service to enhance patron experience.</li>
<li>Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.</li>
<li>Processed cash transactions efficiently, ensuring accuracy and security.</li>
<li>Managed product setup for seamless food truck operations.</li>
<li>Provided vigilant security detail to maintain a safe environment.</li>
</ul>
Blue Mesa LLC.
01.2015 - 07.2015
<ul>
<li>Responded swiftly and effectively to emergencies while adhering to safety protocols.</li>
<li>Maintained extensive knowledge of equipment and pursued ongoing education for safety assurance.</li>
<li>Trained new firefighters on proper use of safety gear and wildfire containment techniques.</li>
<li>Collaborated with team members to ensure safety and support during hazardous situations.</li>
</ul>
Hopi Wildland Fire Management
03.2014 - 11.2014
<ul>
<li>Processed cash transactions and payments efficiently while ensuring accuracy.</li>
<li>Trained new hires to integrate seamlessly into team operations.</li>
<li>Adhered to health and safety standards, ensuring a secure environment for all.</li>
<li>Collaborated with management to meet budget goals and uphold quality standards.</li>
<li>Stocked kitchen supplies proactively, maintaining operational readiness.</li>
<li>Managed multiple tasks concurrently while maintaining organization in a fast-paced setting.</li>
</ul>
Director of Special Projects, ESL and Testing at White Pigeon Community SchoolsDirector of Special Projects, ESL and Testing at White Pigeon Community Schools