Darrell George
Safford,AZ
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
31
31
years of professional experience
Work History
Print Production Manager
DRG Technologies
Safford, AZ
01.2020 - Current
- Developed and implemented cost-effective strategies for managing the production of printed materials.
- Developed creative solutions to reduce waste during the printing process while maintaining high levels of quality.
- Provided guidance and direction to staff members regarding best practices for print production processes.
- Monitored press operations to ensure that all jobs met quality standards.
- Supervised a team of print operators, ensuring their adherence to safety regulations and quality control procedures.
- Maintained accurate records of printing costs, including labor, supplies, and other expenses.
- Managed and maintained multiple print production projects concurrently.
- Resolved any issues related to delivery times or product quality with customers promptly and professionally.
- Participated in regular meetings with sales teams and clients to discuss upcoming orders.
- Produced daily operations report forecasting staffing needs and production volume to support cost-reduction and service improvement initiatives.
- Assessed production schedules and orders to plan material requirements and worker activities.
- Cultivated culture of lean manufacturing and continuous improvement while providing operational leadership.
- Led regular stand-up meetings, Scrums and continuous improvement projects with measurable goals.
- Mitigated production issue risks by identifying potential problems and taking effective action.
- Supervised production schedules, production quality and on-time delivery.
- Identified staffing and capital needs, collected relevant data and wrote justifications for established needs.
- Liaised between senior plant management and line-level supervision to maintain open communications.
Mail Carrier
USPS, United States Postal Service
Thatcher, AZ
08.2014 - 01.2020
- Provided assistance in sorting large volumes of mail at post office facility.
- Collected signatures from recipients of registered mail items.
- Organized parcels into appropriate size containers for transport.
- Kept up-to-date knowledge of postal rates, regulations, and procedures.
- Maintained records of all deliveries made during the day.
- Performed regular maintenance checks on assigned vehicle.
- Delivered packages and letters to residential customers.
- Responded to customer inquiries regarding postal services and products.
- Sorted mail to be delivered according to route and customer address.
- Ensured compliance with federal laws related to privacy protection.
- Operated a vehicle in accordance with safety regulations.
- Checked incoming mail for proper postage and correct names and addresses.
- Verified accuracy of addresses before delivering packages.
- Updated daily delivery logs to record number of deliveries made.
- Recorded addresses, weights, and other information on outgoing mail.
- Conducted regular check-ins with supervisors throughout the day.
- Scanned packages for delivery tracking.
- Provided friendly customer service at all times while delivering mail.
- Reported any damaged or missing mail items to supervisor immediately.
- Assisted other carriers with their routes as needed during peak periods.
- Delivered mail along prescribed route and retrieved additional mail from relay boxes.
- Handled undeliverable mail in accordance with established procedures.
- Delivered various types of mail on routes according to strict timelines.
- Delivered mail to residents and business within assigned area.
- Routed all classes of mail in sequence of delivery along established route.
- Sorted mail for delivery, arranging mail in delivery sequence.
- Recorded address changes to redirect mail for residences or businesses.
- Provided change-of-address cards and other postal forms upon customer request.
- Used road maps or GPS to verify routes and designated addresses.
- Collected outgoing mail from homes and businesses to deliver to post office for processing.
- Scanned labels on letters or parcels to confirm receipt.
- Assisted customers by lifting heavy packages and placing parcels by front door or garage.
- Observed road rules, weather, and road conditions and other factors to maintain safe driving record.
- Separated mail to be transported to relay boxes along route for subsequent delivery.
- Inspected delivery vehicle prior to shift, immediately reporting problems and safety hazards to supervisors.
- Obtained signed receipts for registered, certified and insured mail, collecting associated charges and completing necessary paperwork.
Manager of Operations
ESSCO Pipe & Supply
Farmington, NM
01.1994 - 07.2012
- Scheduled meetings between internal teams and external stakeholders when necessary.
- Prepared reports summarizing operational results against established goals and objectives.
- Analyzed data to identify trends in customer service issues, financials, staffing needs to make informed decisions regarding operations.
- Negotiated contracts with vendors for services necessary for daily operations.
- Resolved conflicts among team members by mediating disputes and proposing solutions that both parties could agree upon.
- Developed and implemented operational policies and procedures to ensure efficient business operations.
- Conducted regular audits of employee performance and provided feedback on areas of improvement.
- Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
- Oversaw inventory management activities including ordering supplies as needed.
- Investigated customer complaints related to product and service quality or delivery issues.
- Developed and implemented operational policies and procedures to improve efficiency.
- Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- Coordinated training sessions for new employees regarding company policies, procedures as well as job roles, responsibilities associated with their positions.
- Created and managed budgets for operational departments and monitored progress against goals.
- Managed facility maintenance and upgrades, ensuring a safe and productive work environment.
- Managed inventory levels, optimizing stock to meet demand without overstocking or shortages.
- Oversaw daily operations, ensuring efficiency and effectiveness across all departments.
- Coordinated logistics and supply chain operations, ensuring timely delivery of products and services.
- Oversaw staff training and development programs, equipping employees with necessary skills and knowledge.
- Prepared and presented reports on operational performance to executive leadership and board members.
- Negotiated contracts with suppliers and vendors, improving terms and reducing expenses.
- Hired and onboarded team members to meet immediate and expected demand.
- Developed and maintained relationships with key stakeholders, including suppliers, customers, and partners.
- Managed team of XX employees, conducting performance evaluations and facilitating professional development.
- Developed and implemented operational policies and procedures to enhance productivity.
- Addressed customer concerns with suitable solutions.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Managed scheduling, training and inventory control.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Tracked and replenished inventory to maintain par levels.
- Oversaw financial management, budget management, accounting and payroll activities.
- Measured and reviewed performance via KPIs and metrics.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Enforced federal, state, local and company rules for safety and operations.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
BBA - Business Administration
University of Arizona
Tucson, AZ05-1994
Associate of Arts - Core Studies
Allen Hancock Junior College
Santa Maria, CA05-1992
High School Diploma -
Santa Ynez Valley Union High School
Santa Ynez, CA05-1990
Skills
- Job Planning
- Workflow Optimization
- Production Scheduling
- Production Schedule Review
- Production Problem Resolution
- Staff Collaboration
- Decision-Making
- Production Oversight
- Problem-Solving
- Multitasking
- Adaptability
- Task Prioritization
- Capacity Planning
- KPI Tracking
- SAP
- Knowledge of 5S methodology
- New Product Development
- Relationship Building
Languages
Spanish
Elementary
Affiliations
- Fishing
- Outdoors
- Hunting
- Gardening
- Traveling
Timeline
Print Production Manager
DRG Technologies
01.2020 - Current
Mail Carrier
USPS, United States Postal Service
08.2014 - 01.2020
Manager of Operations
ESSCO Pipe & Supply
01.1994 - 07.2012
BBA - Business Administration
University of Arizona
Associate of Arts - Core Studies
Allen Hancock Junior College
High School Diploma -
Santa Ynez Valley Union High School
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