Darrell Gordon
Beltsville,MD
Summary
Seeking a position strengthening, building, and increasing my skills for the benefit of the company, while earning advancement through job performance.
Overview
23
23
years of professional experience
Work History
Store Manager / Assistant Director / Dispatch
Salvation Army
Hyattsville
2022.01 - Current
- Implemented efficient systems for tracking stock movement.
- Organized promotional events to increase product awareness.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Identified opportunities for cost savings through waste reduction initiatives.
- Created weekly work schedules for store personnel.
- Resolved customer complaints in a timely manner.
- Developed strategies to maximize sales and profitability.
- Recruited, trained and supervised new employees.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Monitored employee performance and identified performance gaps for corrective action.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Facilities Operation
Champions Oncology
Rockville
2021.01 - 2022.01
- Enforced compliance with OSHA regulations and company policies.
- Receiving clinical blood samples as well as daily freight.
- Implemented policies related to health and safety regulations at the workplace premises.
- Inspected buildings regularly to identify potential risks or hazards that may affect employee safety.
- Monitored inventory levels of supplies used in the facility's operations.
- Reviewed work orders for accuracy, completeness, and compliance with safety regulations.
Kit Assembly
Qiagen
Germantown
2020.01 - 2021.01
- Insure proper assembly of Covid 19 test kits with 100% accuracy
- Meticulous operation of labeling, bagging, and Collection Tube equipment
- Assist lead to insure ordered accuracy as well as the reduction of work order re-work.
Warehouse Manager
Image Direct
Frederick
2019.01 - 2020.01
- Total reconstruction of Warehouse policies and procedures
- Developed new training methods for all warehouse employees
- Ran daily shipping and receiving operation as well as internal distribution.
Warehouse1
Staffinders/Nestle Corp
Laurel
2018.01 - 2019.01
- Build orders per customer specifications
- Effectively operate forklift, ride on pallet jack, Vocalet system
- Perform quarterly cycle counts.
Manager
U Scoot
Washington DC
2015.01 - 2018.01
- Reconstructed sales team techniques
- Developed Sales, Service, and Rental policies and procedures
- Managed 5 employees.
Dispatcher
Salvation Army
Hyattsville
2014.01 - 2015.01
- Route 12 to 15 trucks on daily basis
- Schedule truck repairs and maintenance
- Supervise call center.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Created daily reports detailing response times, call volumes, and other pertinent information.
- Assigned drivers to appropriate routes based on customer needs.
- Maintained logs of all incoming calls and assigned tasks.
- Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
Warehouse Manager
Goodman Heating & Air
Gaithersburg
2012.01 - 2014.01
- Shipping / Receiving / Forklift Operator
- Stock / Cycle Counts / Stock Replenishment
- Customer Service.
Technician
Maryland Carpet Repair
Gaithersburg
2010.01 - 2014.01
- Machine Operator / Forklift Operator
- Claims Representative
- Customer Service / Scheduling.
Warehouse Manager
DirectBuy
Gaithersburg
2006.01 - 2010.01
- Oversee total daily warehouse operation
- Freight Damage / Manufacture Defect Claims
- Employee Forklift and Product knowledge training / Forklift Operator
- Shipping Coordinator / Dispatch.
Machine Operator
Sterigenics
Gaithersburg
2005.01 - 2006.01
- Radiate Teflon
- Shipping / Receiving / Forklift Operation
- Quality Control / Inventory.
Receiving Dept Manager
Home Depot
Aspen Hill
2002.01 - 2004.01
- Supervised 10-15 employees
- Employee Forklift and Product knowledge training
- Freight Claims / Defect Claims / RTV (return to vendor shipments).
- Verified accuracy of incoming orders against packing slips before loading onto truck and trailer for shipment.
- Complied with safety regulations at all times while operating heavy machinery like forklifts.
- Kept record of daily activities such as number of items moved or handled throughout the day.
- Loaded pallets onto trailers for shipment.
- Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
- Adhered strictly to company policies concerning operation of material handling equipment.
Education
High School Diploma -
Springfield Technical High School
Springfield, MAAssociate of Science -
Springfield Technical Community College
Springfield, MAHonorably Discharged - Machinist Combat Engineer
U.S. Army
Springfield, MASkills
- Management / Warehouse Management
- Machine Operation / Preventive Maintenance
- Customer Service Lead
References
- Monifa Marshall, Boy & Girls Club of America, (301) 437-3222
- Robert Frost, Salvation army, (443) 865-8902
- David Schust, Ford Motor Cars, (301) 252-4560
Timeline
Store Manager / Assistant Director / Dispatch
Salvation Army
2022.01 - Current
Facilities Operation
Champions Oncology
2021.01 - 2022.01
Kit Assembly
Qiagen
2020.01 - 2021.01
Warehouse Manager
Image Direct
2019.01 - 2020.01
Warehouse1
Staffinders/Nestle Corp
2018.01 - 2019.01
Manager
U Scoot
2015.01 - 2018.01
Dispatcher
Salvation Army
2014.01 - 2015.01
Warehouse Manager
Goodman Heating & Air
2012.01 - 2014.01
Technician
Maryland Carpet Repair
2010.01 - 2014.01
Warehouse Manager
DirectBuy
2006.01 - 2010.01
Machine Operator
Sterigenics
2005.01 - 2006.01
Receiving Dept Manager
Home Depot
2002.01 - 2004.01
High School Diploma -
Springfield Technical High School
Associate of Science -
Springfield Technical Community College
Honorably Discharged - Machinist Combat Engineer
U.S. Army