Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darrell Hall

Fairfield

Summary

Dynamic General Manager with a proven track record at Dave & Buster's, excelling in P&L management and team leadership. Spearheaded strategic initiatives that enhanced operational efficiency and drove significant revenue growth. Adept at fostering teamwork and developing talent, ensuring exceptional customer experiences and compliance with industry standards.

Overview

35
35
years of professional experience

Work History

General Manager

Dave & Buster's
04.2014 - Current
  • Directed a team of 10 managers and oversaw the performance of 100+ team members to ensure operational excellence.
  • Collaborated effectively with the Sales, Marketing, Culinary, and Amusements departments to drive store success.
  • Accountable for the store's P&L, skillfully managing financial forecasting and budgeting to meet fiscal objectives.
  • Ensured compliance with all financial and legal requirements, safeguarding the store's integrity and reputation.
  • Implemented strategic initiatives to optimize efficiency and reduce operational costs.
  • Fostered a culture of teamwork and continuous improvement among managers and staff.
  • Oversaw daily operations, ensuring adherence to company policies and safety standards.

Operations Manager

Hard Rock Cafe
11.2008 - 04.2014
  • Managed comprehensive operations in a high-volume café with annual revenue of $ 6.5M, overseeing multiple departments.
  • Coordinated staffing across two kitchens, strategically aligning team skills with operational requirements.
  • Successfully executed high-profile events and banquets, consistently delivering exceptional experiences for A-List clientele.
  • Directed front-of-the-house operations to maintain a seamless, customer-centric dining environment.
  • Managed facilities, including Repair and maintenance scheduling, to uphold safety and aesthetic standards across the cafe.
  • Played a key role in the cafe's retail sales, profit, inventory, and staffing operations.
  • Served as a training hub for the Eastern US and European markets.

General Manager

O'Charley's
11.2005 - 08.2008
  • Operated multiple locations as General Manager across the Middle TN region, including the flagship store, increasing both sales and profits in all locations.
  • Oversaw daily operations to ensure efficiency and quality in service and guest experience.
  • Developed and implemented strategic plans to drive business growth and profitability.
  • Training store general Manager for the Middle TN region.
  • Provided leadership and direction to staff, fostering a culture of excellence and teamwork.

Kitchen Manager

O'Charley's
12.1990 - 11.2005
  • Managed daily kitchen operations, ensuring compliance with health and safety regulations.
  • Trained and supervised kitchen staff, enhancing team performance and efficiency.
  • Developed and implemented new menu items based on seasonal ingredients and customer feedback.
  • Streamlined food preparation processes, reducing waste and improving service times.
  • Traveled to different stores and markets to troubleshoot and improve kitchen operations throughout the company.

Education

No Degree - Psychology

Mississippi State University
Starkville, MS

High School Diploma -

Franklin High School
Franklin, TN

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Customer relations
  • Training and development
  • P&L management
  • Labor cost controls
  • Vendor relationships
  • Facility management
  • Business development

Timeline

General Manager

Dave & Buster's
04.2014 - Current

Operations Manager

Hard Rock Cafe
11.2008 - 04.2014

General Manager

O'Charley's
11.2005 - 08.2008

Kitchen Manager

O'Charley's
12.1990 - 11.2005

No Degree - Psychology

Mississippi State University

High School Diploma -

Franklin High School

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