DARRELL JONES
Port Arthur,TX
Summary
Talented Server bringing skills in order management, payment processing, and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
3
3
years of professional experience
Work History
Server
LandLord's Daiquiri Den
07.2024 - Current
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
- Worked effectively in fast-paced environments. Worked flexible hours across night, weekend, and holiday shifts.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits. Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Child Care Worker/Counselor
YMCA
05.2021 - 01.2023
- Performed general administrative tasks, such as taking attendance, editing internal paperwork, and making phone calls.
- Assisted in preparing food and serving meals and refreshments to children. Instructed children in health and personal habits, such as eating, resting, and toilet habits.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
Political Canvasser
GOCO Consulting
06.2022 - 08.2022
- Assisted individuals in filling out applications and questionnaires.
- Identified and reported problems in obtaining valid data.
- Prepared reports to provide answers in response to specific problems.
- Compiled, and recorded interviews from interview surveys and code results and data from using a computer and specified forms of interviews.
- Conducted regular surveys and canvassing activities to identify potential customers for products and services. Built relationships with customers to support ongoing sales and customer retention initiatives.
Education
Associate in Associate in Arts (A.A.) - General Studies
Lamar State College Port Arthur
Port Arthur, TX05.2020
High School Diploma -
Nederland High School
Nederland, Texas06.2017
Skills
Problem Solving Skills TeamworkMicrosoft Word Microsoft Powerpoint Computer literacy LeadershipProblem solving Communication Skills Emotional intelligenceCustomer Service Organization Marketing Guest Engagement Beverage PreparationTable Bussing Table Setting
Volunteer Experience
Ability Tree of Arkansas, 2350 E Tahlequah St, Siloam Springs, AR, 72761, 08/01/17, 12/01/17, Developed and implemented Individual Support Plans for each resident and maintained relationships with external service providers to ensure quality care., Assisted in the development of recreational and leisure activities for individuals with disabilities
References
- Britney Mercer, Former Manager, 05/01/21, 12/01/23, (832)-541-1232
- Tevin Baker, Coachee/ Teammate, 06/01/10, 06/01/22, (409)-332-8442
- Lance Madison, Coach, 06/01/18, 05/01/20, (210)-438-7901
Timeline
Server
LandLord's Daiquiri Den
07.2024 - Current
Political Canvasser
GOCO Consulting
06.2022 - 08.2022
Child Care Worker/Counselor
YMCA
05.2021 - 01.2023
Associate in Associate in Arts (A.A.) - General Studies
Lamar State College Port Arthur
High School Diploma -
Nederland High School
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