Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Darrell Jones

Cypress,TX

Summary

Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.

Overview

22
22
years of professional experience
1
1
Certification

Work History

General Manager

Pizza Hut
Cypress, TX
03.2017 - Current
  • Established key performance indicators (KPIs) for the service team to measure success and productivity.
  • Awarded 2023 5Star Scorecard for outstanding performance.
  • Performed detailed opening, closing, and shift change procedures for optimal operations.
  • Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
  • Motivated and supported employees to maintain low turnover.
  • Top performer in both speed of service and phone service.
  • Awarded top labor distinction in Houston and Dallas region, 2023.

Bartender Shift Manager

Rob's Place
Houston, Texas
04.2010 - 01.2017
  • Directed customer attention to products subject to discounts and specials, proactively bolstering sales of target products.
  • Trained new bartenders on drink preparation and upselling techniques..
  • Worked in close collaboration with team members to ensure customers received high-quality service.

Driver

Domino's Pizza
Houston, TX
01.2008 - 04.2010
  • Performed basic maintenance tasks such as checking oil levels, tire pressure.
  • Determined most expedient trip by mapping out driving routes ahead of time.
  • Demonstrated professional conduct with clients to deliver outstanding customer service.

Correctional Officer

Texas Department Of Criminal Justice
Lovelady, TX
01.2003 - 01.2008
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Supervised offender work assignments and evaluated performance for compliance with standard regulations.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.

Education

High School Diploma -

Mayde Creek Highscool
Katy, TX

Skills

  • Sales Proficiency
  • Advertising and marketing
  • Brand Management
  • Staff supervision
  • Staff development
  • Performance analysis

Certification

  • TABC Certified
  • Servesafe Manager Food Handler Cert

Timeline

General Manager

Pizza Hut
03.2017 - Current

Bartender Shift Manager

Rob's Place
04.2010 - 01.2017

Driver

Domino's Pizza
01.2008 - 04.2010

Correctional Officer

Texas Department Of Criminal Justice
01.2003 - 01.2008

High School Diploma -

Mayde Creek Highscool

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Darrell Jones