Darrell Madkins
Memphis,TN
Summary
Customer Manager with substantial experience and outstanding skills to build customer loyalty and retention. Accustomed to working in fast-paced environments with the ability to think quickly and successfully handle difficult clients. Superb analytical and problem-solving skills leveraged to proactively improve customer service processes and garner stellar customer approval scores
Overview
23
23
years of professional experience
Work History
Self-Employed/Carpenter Helper
Mike's Home Improvement Inc.
Memphis, TN
06.2005 - Current
- Transported materials and tools from work truck to project areas and organized supplies based on likely needs
- Set up and broke down scaffolding, shoring and other support systems to meet project requirements
- Boosted team performance by collecting debris, extra materials and tools to keep work areas clean and organized
Material Handler/Warehouse Associate
Staffing Agenies
Memphis, TN
08.2000 - Current
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility
- Demonstrated and applied product knowledge of all company items
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed
- Emptied aisles of debris, cleaned floors and rearranged inventory to provide tidy and obstacle-free warehouse floor
- Transported inventory items to appropriate locations
- Reviewed inventory reports and activity to ensure correct documentation
- Operated equipment while observing standard safety procedures
Cumming Street MBC
Building Maintenance
Memphis, TN
07.2008 - 02.2010
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs effectively, improving overall employee satisfaction by [Number]%
- Used problem-solving skills to alleviate issues efficiently with minimal supervision and contacted [Job title] of problems requiring [Type] resolution
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors
- Operated sledge hammers, shovels, picks, rakes, weed trimmers and leaf blowers to maintain exterior of facility
- Ordered all parts, supplies and tools to maintain [Number]-piece inventory
Education
High School Diploma -
Memphis Tech High
Memphis, TN05.1981
Business Administration And Management
University Phoenix
Memphis, TNSkills
- Treatment room setup
- GL entries
- Programming
- Project requirements
- Supply chain distribution
- Concept development
- Purchasing and planning
- Drywalling
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets
- Resolved product issue through consumer testing
- Collaborated with team of [Number] in the development of [Project name]
Timeline
Cumming Street MBC
Building Maintenance
07.2008 - 02.2010
Self-Employed/Carpenter Helper
Mike's Home Improvement Inc.
06.2005 - Current
Material Handler/Warehouse Associate
Staffing Agenies
08.2000 - Current
High School Diploma -
Memphis Tech High
Business Administration And Management
University Phoenix