Hi, I’m
Darrell Mccord
Country Club Hills,IL
Summary
Accomplished Director at Inficare, adept in Operations Management and Staff Development, significantly increased operational quality and revenue by implementing strategic business initiatives. Leveraged analytics for process optimization and fostered robust client relationships, demonstrating exceptional Business Administration and leadership skills. Successfully reduced turnover through innovative employee engagement programs. Dynamic Director oversees every facet of production with strong project management and decision-making skills. Brings comprehensive knowledge of Type production writing, planning, and technical operations. Skilled at coordinating production plans and personnel resources to complete work under tight deadlines. Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
years of professional experience
Work History
Inficare
Director Community-based Residential Facility
02.2020 - 08.2022
Job overview
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Optimized operational processes using analytics tools to address client-specific metrics.
- Monitored expenditures to mitigate risk of overages.
- Drafted and distributed reports to assist board members with critical business decisions.
- Monitored and coordinated workflows to optimize resources.
- Formed strategic partnerships and connected with potential clients to drive business development.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Reported issues to higher management with great detail.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Skills
- Business Administration
- Operations Management
- Budget Control
- Contract Negotiation
- Staff Management
- Business Planning
- Contract Management
- Staff Development
Timeline
Director Community-based Residential Facility
Inficare
02.2020 - 08.2022
Similar Profiles
Odom SamOdom Sam
Desktop Support at InficareDesktop Support at Inficare
JULIET EDEBIRIJULIET EDEBIRI
Registered Nurse II at Tewksbury Hospital at InficareRegistered Nurse II at Tewksbury Hospital at Inficare
Radha Krishna KRadha Krishna K
Lead Product Specialist at InfiCare TechnologiesLead Product Specialist at InfiCare Technologies
LESTER TRIPLETT JR.LESTER TRIPLETT JR.
Manager at Smokey Bear CigarsManager at Smokey Bear Cigars
Amber AllenAmber Allen
Wax Specialist at European Wax CenterWax Specialist at European Wax Center