Hardworking operator skilled in quality control and machine and equipment troubleshooting paired with outstanding time management and multitasking abilities. Quick learner offering several years of experience operating machines of various magnitudes. Focused on reducing costs and increasing productivity.
Seasoned Sales Manager with notable experience in leading high-performing sales teams. Showcases strong leadership and strategic planning skills, adept at driving revenue growth and improving sales-team performance. Successfully implemented innovative sales strategies that increased market share in previous roles.
Overview
10
10
years of professional experience
2007
2007
years of post-secondary education
1
1
Certification
Work History
Operator
Waupaca Foundry, Inc.
Tell City
10.2024 - Current
Operated machinery for metal casting in a fast-paced foundry environment.
Monitored production lines ensuring quality standards were maintained consistently.
Assisted in training new operators on safety protocols and equipment usage.
Operated forklifts to transport materials within warehouse environment.
Operated skid steer to complete site preparation tasks efficiently.
Performed routine maintenance on skid steer machinery such as checking fluid levels, tightening bolts.
Collaborated with team members to streamline operations.
Worked hard to learn required tasks quickly to maximize performance.
Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
Maintained a clean and organized warehouse environment.
Kept detailed records of all transactions related to inventory management.
Managed shipping and receiving documents such as bills of lading, packing slips.
Worked closely with other departments to coordinate product flow through the warehouse.
Operated forklifts safely to move pallets of material within the facility.
Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
Obtained required documentation to process shipments and support movement.
Owner/Operator
StormPros
Tell City
01.2021 - 10.2025
Managed daily operations to ensure efficient service delivery and customer satisfaction.
Coordinated project schedules and timelines with team members and clients.
Trained staff on equipment use and safety protocols for optimal performance.
Developed client relationships to enhance customer loyalty and repeat business.
Conducted regular team meetings to improve communication and collaboration among staff.
Managed daily operations of the business, including staff, sales, inventory, and accounting.
Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
Negotiated contracts with clients for products or services rendered by the company.
Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
Developed business plan and budget to maximize profitability.
Set pricing structures according to market analytics and emerging trends.
Calculated net income and adjusted strategies to increase income and bottom-line profits.
Oversaw hiring process for new employees, from recruiting to onboarding training.
Identified potential risks associated with operations in order to minimize liabilities.
Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
Provided leadership support for team members through coaching and mentorship programs.
Evaluated employee performance metrics against established benchmarks in order to determine areas of improvement.
Implemented cost-saving measures across departments while maintaining quality standards.
Resolved conflicts between employees in a professional manner.
Conducted market research to identify new business opportunities.
Ensured compliance with safety regulations throughout the facility.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Sales Manager
American Dream Home Improvement
Louisville
04.2016 - 08.2021
Managed sales team to achieve company objectives and improve performance.
Developed strategic sales plans to enhance market penetration and brand visibility.
Trained and mentored new sales representatives on product knowledge and techniques.
Coordinated promotional events to boost community engagement and increase leads.
Fostered relationships with contractors for referrals and partnership opportunities.
Managed daily operations of sales department, including supervision of staff members.
Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Performed sales consultations and educated clients on products and services.
Achieved company growth and brand development through market expansion and sales.
Established new accounts and serviced existing accounts maintaining professional relationships.
Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
Maintained accurate records of all transactions between customers and company representatives.
Analyzed customer data to identify trends, preferences, and opportunities for growth.
Assisted senior management in developing long-term strategic goals for the company's growth.
Resolved customer complaints regarding sales and service.
Led sales planning, development and account management to grow existing accounts and establish new sales accounts.