Dynamic Transportation Supervisor with a proven track record at Iron Mountain Records Management, excelling in route planning and driver supervision. Expertise in DOT compliance and fleet management, ensuring on-time delivery and fostering strong client relationships through effective communication and conflict resolution. Committed to maintaining safety and operational excellence.
Overview
17
17
years of professional experience
Work History
Transportation Supervisor
Iron Mountain Records Management
05.2008 - 03.2025
Managed routing, driver supervision and DOT compliance.
Coordinated schedules and routes for drivers to ensure timely deliveries and customer satisfaction.
Ensured proper documentation was completed accurately for all transportation operations, including driver logs, vehicle inspection reports, and accident/incident reports.
Scheduled repair and preventive maintenance of vehicles and other equipment.
Addressed issues swiftly, resolving conflicts between drivers, customers, or other stakeholders effectively.
Planned and established transportation routes, work schedules and operator assignments.
Developed strong relationships with clients through consistent communication and excellent customer service practices.
Monitored safe operations by conducting field safety audits.
Monitored and maintained on-time delivery, reliability, service and performance.
Verified that drivers completed required safety training and attended quarterly driver safety meetings.
Driver
Iron Mountain Records Management
05.2008 - 03.2025
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Communicated with customers to provide delivery updates and confirm delivery locations.
Coordinated efficient routes to avoid delays and optimize schedules.
Communicated with dispatchers and other personnel to coordinate transportation schedules.
Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
Kept detailed mileage and fuel reports to track overall fuel costs.
Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
Obtained signatures from customers upon delivery of goods.