Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darrell Parks

Hogansville,Georgia

Summary

Detail-oriented individual seeking [Supervisor] role with company that appreciates dedicated work ethic and punctuality. Offers interpersonal skills and considered responsible professional with expertise in [Team leadership ] and [Time management]. Adaptable Multi-task-oriented Accomplished Customer-focused Hardworking Team Leader with experience in [Fast pace] environments. Knowledgeable in KPI analysis, implementation and corrective planning. Engaging and motivational supervisor skilled at training, coaching and developing high-performing employees. Performance driven Reliable Detail-oriented Friendly and enthusiastic [Supervisor] able to consistently meet customer service satisfaction goals.

Overview

16
16
years of professional experience

Work History

Supervisor

NEFAB
Fairburn, GA
09.2023 - Current
  • Directed and supervised team of 30 employees in daily operations.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Reviewed reports from subordinate staff members before submitting them to senior management.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Complied with company policies, objectives and communication goals.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
  • Coached staff members to develop long-term career goals.
  • Maintained positive working relationship with fellow staff and management.
  • Identified needs of customers promptly and efficiently.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Assessed company operations for compliance with safety standards.

Lead

NFI
Fairburn, GA
04.2023 - 09.2023
  • Oversaw procedures for facility and equipment maintenance and modification, as well as machine replacement.
  • Was in charge of supervising and motivating employees and management.
  • Managed team performance by training, mentoring, disciplining, and motivating employees.
  • Was in charge of preparing and maintaining production reports as well as personnel records.
  • Was in charge of meeting production deadlines.
  • Maintained the necessary level of communication between shifts.
  • Instructed team members on how to improve their performance and maintain compliance.
  • Organized work to meet demanding production goals with a [100]% success rate.
  • Finished performance evaluations and made recommendations for improvement.
  • Made certain that all health and safety regulations were adhered to.

Supervisor

Neovia Logistics
Fairburn, GA
08.2022 - 03.2023
  • Investigated equipment failures using a variety of troubleshooting techniques.
  • Provided professional, friendly, and engaging service on a consistent basis.
  • Was in charge of training new employees.
  • Supported [Management] in enforcing [Safety] regulations, laws, and established policies throughout the operational stages.
    Assessed work performance through scheduled and impromptu evaluations.
  • Employees are coached and counseled to ensure that each work process is carried out in accordance with company policies.
  • Make contact with carrier representatives to make arrangements or give instructions for material shipping and delivery.
  • Maintained a high level of morale and teamwork on the production floor through frequent communication with [30] employees.
  • Helped with manufacturing, safety, inventory control, and process implementation in all areas.
  • Created training materials, task and process guidelines, and provided employees with clear and concise instructions.
  • Changed job assignments and schedules to keep up with changing business needs, taking into account processes, employee knowledge, and
    customer expectations.
  • Set and enforced clear objectives to keep all employees on the same page and working together.
  • Mentored and trained employees while also keeping track of their progress.
  • Ensures high-quality service by establishing and enforcing company policies.
  • Worked closely with the [quality] and [inventory] departments to improve operational efficiency in all areas, including incoming and outgoing
    shipments, as well as daily production.
  • Advised employees on how to review and reconcile daily transactions.
  • Monitored equipment efficiency, double-checked materials supplies, and coordinated manpower requirements to meet expected demand.
  • Interviewed, hired, and trained new employees for the [inbound department].
  • Audited and documented all processes and procedures for the inbound department.
  • Established clear priorities and high production standards.

Supervisor

Syncreon
Fairburn, GA
08.2021 - 07.2022
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Provided ongoing training to address staff needs.
  • Complied with company policies, objectives and communication goals.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Coached staff members to develop long-term career goals.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Evaluated processes and employee strengths to realign workflows with changing business demands.
  • Responded to customer questions regarding products, prices and availability.
  • Hired team members and trained in collaborative team environment.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Identified needs of customers promptly and efficiently.

Team Lead

Syncreon
Fairburn, GA
03.2019 - 08.2021
  • Operated [MHE] equipment to move heavy loads and maintain production levels.
  • Cultivated productive and safe atmosphere while supervising team of [9] employees working with [MHE] equipment.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Optimized customer support by establishing collaborative service environment.
  • Coordinated efforts of customer support staff.
  • Assigned daily employee tasks and monitored activity and completion.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Provided timely, courteous and knowledgeable response to information requests.
  • Familiarize the team with the customer needs, specifications, design targets, the development process, design standards, techniques and tools to
    support task performance.
  • Prepared more than [400] shipments per day with over [400] completed products.

Forklift Driver

Abacus Corporation
Morrow, GA
04.2018 - 03.2019
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Routinely assessed equipment for damage, wear, battery life and fluid levels.
  • Worked in a team environment to maintain high levels of productivity.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Loaded warehouse trailers using [MHE] forklift.
  • Unloaded trucks and moved materials to staging area.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Coordinated team member movements based on current needs, avoiding safety concerns or delays.
  • Placed loads in the optimal manner to maximize efficiency of work.
  • Unloaded materials and goods at designated locations for best project availability.

Forklift Driver

Variety Wholesale
Newnan, GA
07.2017 - 04.2018
  • Managed product inventory using [RF] scanning equipment, tracked progression through facility and recorded production data.
  • Promoted operational efficiency by maximizing loads on each transfer.
  • Adjusted machinery and notified supervisors of malfunctions
  • Worked in a team environment to maintain high levels of productivity.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Checked items against documentation for accuracy.

Forklift Driver

Petsmart Distribution Center
Newnan, GA
03.2017 - 07.2017
  • Unloaded materials and goods at designated locations for best project availability.
  • Boosted team efficiency by moving materials with forklifts.
  • Removed orders from storage, wrapped and staged for shipments.
  • Reviewed daily production schedules to inform effective prioritization and delegation of tasks.
  • Checked items against documentation for accuracy.
  • Routinely assessed equipment for damage, wear, battery life and fluid levels.

Assembly Line Associate

Sewon America Inc
LaGrange, GA
03.2011 - 04.2017
  • Prepared more than [300] shipments per day with over [300] completed products.
  • Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels
  • Trained new employees and promoted supportive, performance-oriented atmosphere by, instructing each in use of machinery, standard operating procedures and company policies.
  • Optimized safety and productivity by regularly cleaning and organizing work zones.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Mentored junior team members on protocols and procedures of each station to maximize contributions.
  • Removed debris and trash and swept up metal parts following each shift to keep work areas clean and organized.

Cook

Little Caesars Pizza
Lagrange, GA
07.2009 - 03.2011
  • Prepared healthy, enjoyable breakfasts and dinners for diners.
  • Mixed, weighed and proofed ingredients in accordance with bakery recipes.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Maintained consistent quality and high accuracy when preparing identical dishes numerous times in one shift.
  • Prepared multiple items based on cooking times to ensure entire order would be served hot.
  • In charge of stock control and rotation to ensure the kitchen and larder are always well stocked
  • Cleaning the kitchen before and after cooking and washing dishes.

Cook

Burger King
Lagrange, GA
12.2007 - 07.2009
  • Kept stations stocked and ready for use to maximize productivity.
  • Set up and performed initial prep work for food items.
  • Operated all bakery equipment, including ovens, fryers, scales and mixers.
  • Cooked food following specific measurements and recipes.
  • Cleaning the kitchen before and after cooking and washing dishes.
  • Provided nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
  • Sanitize Cooking Stations.
  • Reduced food waste by re-purposing ingredients.
  • Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.

Education

High School Diploma -

LaGrange High School
516 N Greenwood St.
05.2008

Skills

  • Microsoft Outlook
  • Supervision
  • Excellent communication skills
  • Organized
  • Typing [60] WPM
  • Very knowledgeable with BlueYonder
  • knowledgeable with Gship
  • Knowledgeable With SAP
  • Certified Buddy Trainer
  • Team Leadership
  • Packing and shipping proficiency
  • Time management
  • Dependable and reliable
  • Goal Setting
  • Staff Training
  • Performance Monitoring
  • Performance Reporting
  • Problem-Solving
  • Decision Making
  • Workforce Training
  • Planning and Implementation
  • Policies and Procedures Implementation
  • Staff Management
  • Staff Training and Development
  • Process Improvement Strategies
  • Team Building
  • Time Management
  • Recruitment and Hiring
  • Handling Customer Complaints
  • Coaching and Mentoring

Timeline

Supervisor

NEFAB
09.2023 - Current

Lead

NFI
04.2023 - 09.2023

Supervisor

Neovia Logistics
08.2022 - 03.2023

Supervisor

Syncreon
08.2021 - 07.2022

Team Lead

Syncreon
03.2019 - 08.2021

Forklift Driver

Abacus Corporation
04.2018 - 03.2019

Forklift Driver

Variety Wholesale
07.2017 - 04.2018

Forklift Driver

Petsmart Distribution Center
03.2017 - 07.2017

Assembly Line Associate

Sewon America Inc
03.2011 - 04.2017

Cook

Little Caesars Pizza
07.2009 - 03.2011

Cook

Burger King
12.2007 - 07.2009

High School Diploma -

LaGrange High School

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Darrell Parks