Darrell Reliford Jr.
Los Angeles,CA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Looking forward to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Driver
Uber
Los Angeles, CA
08.2024 - 02.2026
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Premier Service Consultant
AT&T
08.2021 - 07.2024
- Collaborated with team members to develop new strategies for enhancing customer satisfaction and retention.
- Documented payment details and personal information on customer account
- Provided exceptional support to customers, resulting in a significant decrease in complaint rates.
Lead Security Officer
Whelan Security
Los Angeles, CA
08.2018 - 07.2021
- Mentored junior staff members, fostering a positive work environment and promoting teamwork to achieve shared goals
- Managed access control systems, ensuring only authorized personnel were granted entry to restricted areas
- Managed all aspects of physical security, including access control, CCTV monitoring, and regular inspections of perimeter fencing
Education
Computer Science
Cypress College
Cypress, CA04.2027
Skills
- Threat Assessment
- Emergency Preparedness
- Incident Response
- Surveillance systems
- De-Escalation Techniques
- Verbal and written communication
Accomplishments
- Supervised team of 10 staff members.
Timeline
Driver
Uber
08.2024 - 02.2026
Premier Service Consultant
AT&T
08.2021 - 07.2024
Lead Security Officer
Whelan Security
08.2018 - 07.2021
Computer Science
Cypress College