Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Personal Information
Awards
Timeline
Generic

Darrell Rodriguez

Alpine

Summary

Experienced General Manager with 25 years of customer-oriented experience focused on increasing revenue and expanding profit margins. Recognized for adaptability and meeting deadlines under pressure, consistently delivering on multiple projects. Meticulous leader and strategic planner with strong managerial skills, offering vision and motivational leadership to achieve organizational goals.

Overview

29
29
years of professional experience
1
1
Certification

Work History

General Manager

Lu's Italian
02.2024 - 05.2025
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Managed budget implementations, employee evaluations, and contract details.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Developed and implemented strategies to increase sales and profitability.
  • Formulated policies and procedures to streamline operations.
  • Interacted well with customers to build connections and nurture relationships.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Reported issues to higher management with great detail.

MANAGING PARTNER

Outback Steakhouse
07.2008 - 11.2023
  • Utilized strong organizational skills to manage multiple projects simultaneously in a fast-paced environment.
  • Directed the development of business plans, budgeting, forecasting, staffing needs, and performance metrics.
  • Developed and implemented strategies to improve operational efficiency and increase profitability.
  • Built strategic partnerships with vendors for product sourcing and pricing optimization initiatives.
  • Oversaw daily workflow processes ensuring accuracy of data entry into internal systems.
  • Initiated cost-saving measures while maintaining quality standards across all areas of operations.

MANAGER

Outback Steakhouse
09.2001 - 07.2008
  • Mentored and trained new employees on company policies and procedures.
  • Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
  • Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
  • Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles.
  • Coached and motivated team, driving sales and delivering exceptional customer service.

KITCHEN MANAGER

Outback Steakhouse
03.1999 - 09.2001
  • Trained new staff in kitchen operations, procedures and food prep standards.
  • Maintained accurate inventory of all food items, supplies and equipment to ensure efficient operations.
  • Promoted teamwork among employees by encouraging collaboration and offering support whenever possible.
  • Ensured compliance with local health department regulations regarding safe food preparation and storage practices.

LINE COOK

Outback Steakhouse
06.1996 - 03.1999
  • Maintained a clean and organized work area, including all cooking surfaces, utensils, and equipment.
  • Managed multiple tasks simultaneously without compromising product quality or service times.
  • Adapted well under pressure in high volume environments while maintaining focus on quality execution.
  • Worked with other members of the kitchen staff to ensure efficient service.

Education

ASSOCIATE IN ARTS (A.A.) - ACCELERATED CULINARY ARTS

College of the Desert
06.1996

High School Diploma -

Banning High School
Banning, CA
06-1990

Skills

  • Performance Optimization Strategies
  • Leadership Training
  • Business Administration
  • Operational Efficiency
  • Purchasing and Planning
  • P&L Responsibility
  • Sales
  • Advertising and marketing
  • Verbal and written communication
  • Profit and loss
  • Deadline oriented
  • Team building
  • Top talent recruiting, hiring, and retention
  • Inventory control
  • Community outreach
  • Cost reductions
  • Expense control
  • Staff supervision
  • Labor cost controls
  • Effective leader

Accomplishments

    Managing Partner of the year award for 2010,2011,2012,2013,2014,2015.

Certification

Safe Serve Certified

Personal Information

Title: Restaurant Operator

Awards

  • Back Of House Employee of the year 1998
  • Kitchen Manager of the year 2000
  • Front of house manager of the year 2002, 2003
  • Managing Partner of the Year 2010, 2011, 2012, 2013, 2014, 2015

Timeline

General Manager

Lu's Italian
02.2024 - 05.2025

MANAGING PARTNER

Outback Steakhouse
07.2008 - 11.2023

MANAGER

Outback Steakhouse
09.2001 - 07.2008

KITCHEN MANAGER

Outback Steakhouse
03.1999 - 09.2001

LINE COOK

Outback Steakhouse
06.1996 - 03.1999

ASSOCIATE IN ARTS (A.A.) - ACCELERATED CULINARY ARTS

College of the Desert

High School Diploma -

Banning High School

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