Darrell Rogers
Wickenburg,AZ
Summary
Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. . Excellent communication and planning skills. Competent Telecommunications Technician bringing 20 years of experience installing voice, data and other systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Telecommunications Technician
Martell Electric
02.2023 - Current
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Installed and configured new devices and system components.
- Responded to service requests during and after business hours.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
- Coordinated installation of new users and relocations of existing users.
Senior Telecommunications Technician
Kaiser Permanente
04.2012 - 12.2022
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Installed and configured new devices and system components.
- Responded to service requests during and after business hours.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Performed periodic system upgrades and maintenance to meet industry standards.
- Coordinated installation of new users and relocations of existing users.
- Provided training to customers to enhance use and understanding of network systems.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
- Developed detailed documentation and technical manuals for telecommunications systems to comply with regulations.
- Installed wiring, cabling and networking hardware on customer premises.
- Read blueprints and schematics to correctly place equipment.
- Worked closely with network administrators and server engineers to deliver quality service.
Education
No Degree - Telecommunications
IBEW JATC
San Jose, CA01.2002
High School Diploma -
Piedmont Hills High School
San Jose, CA07.1989
Skills
- Apprentice Supervision
- Wiring Installation
- Layout Plans
- Special Requests
- Troubleshooting and Resolution
Certification
- OSHA 10/30 Training - 2018 TO PRESENT
Timeline
Senior Telecommunications Technician
Martell Electric
02.2023 - Current
Senior Telecommunications Technician
Kaiser Permanente
04.2012 - 12.2022
No Degree - Telecommunications
IBEW JATC
High School Diploma -
Piedmont Hills High School