Summary
Skills
Work History
Education
Overview
Generic

Darrell Roland

Dallas,TX

Summary

Service-oriented, focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinate resources to meet expected business and customer demands.

Skills

  • Document control
  • Operations management
  • Vendor relationships
  • Communication skills
  • Departmental operations
  • Daily facility operations
  • Agile work processes
  • Business development support
  • Project coordination
  • Team building and leadership
  • Cubicle configurations
  • Work orders
  • Special projects
  • Relocations
  • Team building

Work History

General Laborer

Instawork
Dallas, Texas
09.2022 - Current
  • Loaded and unloaded materials onto trucks for delivery to job sites.
  • Moved heavy objects using dollies, carts, hoists, or other manual labor techniques.
  • Cleaned tools, equipment, and work areas in order to maintain a safe and organized workspace.
  • Stocked shelves with merchandise and rotated products to ensure freshness.
  • Maintained cleanliness standards throughout the store including mopping floors, washing windows, dusting shelves, and cleaning restrooms.
  • Collaborated with team members to determine appropriate solutions for customer requests or problems.
  • Organized event materials such as signage, decorations, catering supplies, and audio-visual equipment.
  • Provided customer service assistance before, during, and after events.

Facilities Coordinator

Spirent Communications
Plano, TX
11.2022 - 06.2023
  • Oversaw vendor-provided building, janitorial, pest control and landscaping services.
  • Assembled and arranged conference and facility equipment in designated rooms per event requirements.
  • Checked common areas and conference rooms regularly to verify cleanliness and order.
  • Hired and coordinated with vendors to perform preventive maintenance work at facility.
  • Conducted regular inspections on building systems to verify proper operating conditions.
  • Managed system work orders by distributing assignments and closing out completed work after walk-throughs.
  • Called in equipment repair services and maintained office supplies by ordering new inventory.

Facilities Coordinator

Energy Transfer (contractor)
Dallas, Texas
04.2022 - 07.2022
  • Coordinated resources and delegated assignments to maintain efficient building operations.
  • Checked common areas and conference rooms regularly to verify cleanliness and order.
  • Oversaw vendor-provided building, janitorial, pest control and landscaping services.
  • Called in equipment repair services and maintained office supplies by ordering new inventory.
  • Drafted and enforced preventive maintenance schedule for facility systems and equipment.
  • Handled general and routine maintenance such as basic plumbing issues and HVAC troubleshooting.

Assistant Facilities Manager

GenPact, Inc.(contractor)
Richardson, TX
08.2021 - 12.2021
  • Responded to facility inquiries and complaints promptly to take corrective action for verified problems.
  • Managed systematic maintenance program to prevent equipment and systems failures.
  • Worked with facility personnel to develop evacuation plans, emergency procedures and testing initiatives.
  • Oversaw vendor-provided building, janitorial, pest control and landscaping services.
  • Checked common areas and conference rooms regularly to verify cleanliness and order.
  • Called in equipment repair services and maintained office supplies by ordering new inventory.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Coordinated with other departments to ensure smooth flow of operations.

Facilities Coordinator/Event Coordinator

Collin County Community College District
Wylie, TX
07.2020 - 08.2021
  • Checked common areas and conference rooms regularly to verify cleanliness and order.
  • Coordinated resources and delegated assignments to maintain efficient building operations.
  • Directed emergency response to serious building issues to contain problems, control damages and develop corrective plans.
  • Inspected completed work to assess quality and identify skill or ability issues.
  • Planned, coordinated and execute special events.
  • Directed event production in collaboration with sponsors, hosts and internal teams.
  • Communicated clearly with coworkers using radio, phone and text to stay on top of operations needs.
  • Coordinated with internal teams to ensure timely delivery of products and services for events.

Facilities Coordinator

AMN Healthcare Services Inc.
Coppell, TX
08.2019 - 02.2020
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Generated test procedures for use in assessing components for proper functionality.
  • Returned phone messages and emails within a 3-day timeframe and responded to complaints.
  • Used a ticket system to document job tasks and duties for traceability and transparency.
  • Facilitated new hire orientations and onboarding monthly.
  • Coordinated resources and delegated assignments to maintain efficient building operations.
  • Checked common areas and conference rooms regularly to verify cleanliness and order.

Order Selector/Facilities Coordinator

Cardinal Health
Kansas City, MO
10.2018 - 05.2019
  • Accurately keyed in data for packages into computer system using handheld scanners
  • Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse
  • Picked products from designated locations using [RF scanner] to fulfill customer orders
  • Prepared products for shipping according to company specifications
  • Used RF scanner to pick items from proper bins
  • Used pallet jacks, hand trucks and to move items throughout facility
  • Kept work areas clean, neat and organized for optimal productivity and worker safety
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport

Facilities Manager

Barkley
Kansas City, MO
02.2016 - 08.2018
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management
  • Delivered all professional services in alignment with operational initiatives
  • Successfully planned and executed corporate meetings, lunches and special events for groups of [25-200]+ employees
  • Managed building access and supplied key cards to employees and visitors
  • Organized conference room space and materials for internal and customer meetings
  • Assessed upcoming projects to forecast projected resource requirements
  • Received incoming packages and mail, dispersed parcels and shipped outgoing items
  • Ensured that facilities problems are identified and addressed quickly; work with, and insure that building management is delivering quality services; deliver on all internal/external customer demands.
  • Daily delivery for internal employees' requests, furniture (tables, chairs, filing cabinets, etc.). Assist with all furniture deliveries, installs, and repairs.
  • Manage and assist with all tickets submitted for office needs.
  • Assist with all office moves.
  • Conducted regular inspections of equipment, buildings, grounds, and other areas to identify necessary repairs or improvements.

Order Processor/Material Coordinator

Hallmark Cards
Liberty, MO
06.2011 - 06.2015
  • Gathered merchandise and packed boxes systematically to prevent damage
  • Read and understood pick sheets in order to prepare accurate customer orders
  • Maintained compliance with export guidelines and international standards
  • Consistently met and exceeded department expectations for productivity and accuracy levels
  • Inspected outgoing packages and documents to verify conformance to customer order requirements and requests.
  • Monitored stock, maintained company inventory and managed client information in computer databases.
  • Handled product packaging and applied appropriate labels to boxes and shipment containers.

Education

High School Diploma -

Kennett High School
1991

Overview

14
14
years of professional experience

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Darrell Roland