Darrell Sims Jr.
Decatur,GA
Summary
Dynamic retail professional with extensive experience at Lowe's, excelling in strategic planning and customer engagement. Proven track record in driving sales through effective merchandising and training programs. Skilled in inventory control and problem-solving, fostering high-performing teams to enhance customer experience and operational efficiency.
Overview
21
21
years of professional experience
Work History
Assistant Store Manager
Lowe's
02.2021 - Current
- Led team in achieving store sales goals through effective merchandising strategies.
- Implemented promotional displays, increasing product visibility and driving customer engagement.
- Analyzed sales data to identify trends, informing strategic decisions for product placement.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
Store Manager
Big Lots
11.2018 - 02.2021
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Developed staff training programs to enhance customer service and product knowledge.
- Implemented inventory management strategies to optimize stock levels and reduce shrinkage.
- Analyzed sales data to identify trends and drive promotional initiatives effectively.
- Led a team of associates, fostering collaboration and improving overall performance metrics.
- Streamlined checkout processes to enhance customer experience and reduce wait times.
- Conducted regular performance evaluations, providing constructive feedback for employee development.
- Collaborated with marketing teams to create in-store displays that increased foot traffic and sales conversions.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Assistant Store Manager
Walmart
10.2011 - 11.2018
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members to enhance performance and customer service skills.
- Analyzed sales data to identify trends and optimize inventory management strategies.
- Developed staff schedules to maintain adequate coverage and maximize productivity.
- Implemented promotional strategies that increased foot traffic and boosted sales revenue.
- Collaborated with department managers to enhance merchandising standards and store presentation.
- Conducted regular audits of store operations to ensure accuracy in cash handling and inventory control.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Team Lead
Target
01.2005 - 10.2011
- Led team to achieve operational goals while ensuring compliance with safety standards.
- Developed and implemented training programs to enhance team performance and productivity.
- Streamlined inventory management processes, reducing stock discrepancies and improving accuracy.
- Coordinated scheduling and workflow to optimize resource allocation and minimize downtime.
- Implemented process improvements that increased overall efficiency in daily operations.
Education
Associate Degree - Business Administration And Management
Brown Mackie College
Atlanta, Ga05-2008
Skills
- Problem-solving
- Customer service and engagement
- Store organization
- POS systems
- Employee scheduling
- Hiring and training
- Upselling and cross selling
- Inventory control
- Team building and leadership
- Business development and planning
- Marketing and promotions
- Performance evaluations
- Program administration
- Operations management
Timeline
Assistant Store Manager
Lowe's
02.2021 - Current
Store Manager
Big Lots
11.2018 - 02.2021
Assistant Store Manager
Walmart
10.2011 - 11.2018
Team Lead
Target
01.2005 - 10.2011
Associate Degree - Business Administration And Management
Brown Mackie College