Darrell Splan
Greenbay
Summary
Dynamic facilities management professional with a proven track record at St. Norbert Abbey, excelling in budget management and operational efficiency. Adept at leading teams and implementing innovative solutions, I have successfully enhanced service levels and ensured compliance with safety standards, driving significant improvements in facility performance and customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Director of Facilities/Offsite Project Manager
St. Norbert Abbey
Greenbay
02.2021 - Current
- Collaborated with internal stakeholders on large-scale projects involving multiple departments or teams.
- Created budgets for facility projects and monitored expenditures to stay within budget limits.
- Managed the day-to-day operations of the facilities department, including maintenance, housekeeping, and security staff.
- Researched new technologies related to facilities management that would improve operational efficiency.
- Maintained detailed records of all repairs completed on facility assets.
- Participated in meetings with external partners such as government agencies or contractors.
- Organized training programs for staff members on how to properly operate equipment used in the facility.
- Evaluated potential construction sites for suitability prior to committing resources towards development.
- Ensured that all emergency protocols were followed in case of fire or other disasters.
- Conducted periodic audits of facilities management processes to ensure accuracy and compliance with established standards.
- Assisted in developing long-term plans for improving existing infrastructure or constructing new buildings.
- Coordinated with outside vendors for installation or repair services on facility equipment.
- Scheduled regular preventative maintenance activities to extend the life of facility assets.
- Monitored energy usage throughout the building to identify areas where efficiency could be improved.
- Provided guidance and direction to subordinate personnel when necessary.
- Supervised a team of custodial staff to ensure proper maintenance of building systems and equipment.
- Negotiated contracts with vendors for service agreements, capital improvements, and other projects.
- Responded quickly to customer complaints regarding facility issues such as noise levels or temperature control problems.
- Analyzed operational costs associated with running the facility and identified cost savings opportunities.
- Developed and implemented policies, procedures, and standards for facility operations.
- Oversaw safety inspections and ensured compliance with all applicable laws and regulations.
- Directed maintenance and operations of facility systems to minimize service interruptions.
- Monitored facility maintenance for cleanliness and recommended improvements to overall aesthetics.
Mechanical Systems Team Lead
St. Norbert College
De Pere
02.2016 - 02.2025
- Ensured compliance with company policies and procedures throughout the team.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Developed strategies to increase team productivity and improve customer service levels.
- Maintained accurate records of employee attendance and task completion times.
- Held regular one-on-one coaching sessions with staff members to encourage personal development.
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Trained new staff in relevant processes and procedures.
- Identified opportunities for process improvements, implementing changes when required.
Education
Associate of Applied Science - Electrical
NWTC
Green Bay, WI05-2009
General Studies
UWSP
Stevens Point, WISkills
- Budget management
- Project management
- Facilities maintenance
- Energy management
- Team leadership
- Safety inspections
- Equipment maintenance
- Operational efficiency
- Employee training
Affiliations
- 20 plus years as a boys basketball coach
- School event volunteer
- Church decoration committee 20 years
Accomplishments
- Living our mission award St. Vincent Hospital
Certification
- State Masters License of Electrical
Timeline
Director of Facilities/Offsite Project Manager
St. Norbert Abbey
02.2021 - Current
Mechanical Systems Team Lead
St. Norbert College
02.2016 - 02.2025
Associate of Applied Science - Electrical
NWTC
General Studies
UWSP