Darrell Toft
Ponte Vedra Beach,FL
Summary
Claims Adjuster with deep experience in confidential litigation claims. Superbly positioned to investigate, evaluate and settle attorney and public adjuster claims. Excellent abilities to decipher fraudulent activities, analyze data, confer with legal counsel and communicate with management to gain details for processing claims.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Litigation Claims Adjuster
CCMS
09.2022 - Current
- Examined claims forms and other records to determine insurance coverage.
- Prepared summaries of damage, payments, and policy coverage.
- Established relationships with clients and insurance companies to foster timely claims resolution.
- Evaluated insurance policies and analyzed damages to determine coverage.
- Answered customer questions regarding deductibles.
- Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
- Verified insurance claims and determined fair amount for settlement.
- Directed claims negotiations within allowable limit of $25,000 and supported successful litigations for advanced issues
- Trained other claims staff members on proper handling and evaluation of injury claims.
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
- Negotiated attorney and public adjuster settlement agreements to resolve disputes
Senior Underwrtier
Huntington Bank
11.2019 - 07.2022
- Developed and maintained relationships with customers, lenders and other third parties.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Assisted customers with completing loan applications and other paperwork.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Assessed loan portfolios for compliance with underwriting policies.
- Applied knowledge of underwriting guidelines to maintain compliance with applicable regulations and company standards
- Guided, mentored and coached underwriters in both technical and professional skills, instilling best practice and company standards.
Litigation Claims Adjuster
Mid America Catastrophe
09.2017 - 11.2019
- Examined claims forms and other records to determine insurance coverage.
- Prepared summaries of damage, payments, and policy coverage.
- Evaluated insurance policies and analyzed damages to determine coverage.
- Established relationships with clients and insurance companies to foster timely claims resolution.
- Answered customer questions regarding deductibles.
- Directed claims negotiations within allowable limit of $50,000.00 and supported successful litigations for advanced issues
- Prepared summaries of damage, payments, and policy coverage
- Trained other claims staff members on proper handling and evaluation of injury claims
- Investigated and assessed damage to property and reviewed property damage estimates
- Negotiated attorney and public adjusters settlement agreements to resolve disputes
Education
Associate of Arts - Communications
FCCJ
Jacksonville , FLSkills
- Settlement Management
- Risk Management
- Claims Investigations
- Quality Control
- Property Claims
- Litigation Resolution
- Insurance Fraud Expertise
- Property Adjusting
- Hail and Wind Damage Assessment
- Xactimate Specialist
- Database Management
- Claims File Documentation
- Claims Negotiation
- Guidewire
- Microsoft Office Suite
Certification
- Insurance licensed in Fl, LA, and TX
Timeline
Litigation Claims Adjuster
CCMS
09.2022 - Current
Senior Underwrtier
Huntington Bank
11.2019 - 07.2022
Litigation Claims Adjuster
Mid America Catastrophe
09.2017 - 11.2019
Associate of Arts - Communications
FCCJ
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