Effectively schedule team for day-to-day operations
P&L Analysis
Inventory Counting
Inventory Ordering
Cash Handling (POS, Safe, Brinks)
Oversee day-to-day operations
Team Performance Evaluation
Customer Service
POS Management
Assistant General Manager (AGM)
Five Guys
04.2020 - 05.2021
Help GM oversee day-to-day operations through (but not limited to) daily reports
Staff Training & Development
Handling P&L portfolio through monthly and quarterly analysis
Shift Scheduling
Money Handling
Maintaining Food Safety Regulations
Monitoring Daily Labor & Sales Forecasting
Assistant Manager
7-Eleven
06.2019 - 03.2020
Inventory Control
Training/Development
Money Handling (POS/Safe)
Customer Satisfaction
Shift Scheduling
[COVID] Sanitation
Report Day-to-Day operations to GM
Shift Supervisor
KFC
09.2014 - 12.2019
Food Prep
Usage of POS systems
Customer Satisfaction
Daily Cleaning/Sanitation of equipment
Daily Team Member training
Count/Order inventory
Shift Oversight
First Assistant Manager
Aloha Poke Co
10.2018 - 05.2019
Oversee and operate line table setup
Open/Close POS systems for Sod/EOD
Count cash safe, and reset drawer tills for day of operations
Catering
Shift oversight
Handling, Prepping, and Storing of raw fish
In-Shop staff training/development
Reporting directly to GM on day-to-day operations
Counting/Stocking inventory
Daily Sanitation
Customer Damage Control
Help Desk Technician
BJ's Wholesale Club
08.2016 - 07.2018
Front Line Cashier
Handling of POS systems
Hands-on customer service
Replacing/Stocking/Counting inventory
Customer Assistance (Phone/Email/In-person)
Education
High school or equivalent - Hospitality/Hotel
Hospitality Pcs
Washington, DC
06.2015
Skills
Microsoft Office
Conflict Resolution
Hospitality
Adaptability
Self-Motivation
Child Care
POS
Training & Development
It Service Management
Coaching
Cash Handling
Management
Customer Service Skills
Inventory
Scheduling
Team Building
Training
Help Desk
Operating Systems
Active Directory
Information Security
Technical Support
Restaurant experience
Restaurant management
Microsoft Windows
Supervising experience
Microsoft Excel
Microsoft Outlook
Administrative experience
Analysis skills
Communication skills
Team management
Cash register
Store management
Merchandising
Computer literacy
Planograms
Time management
Certification
Google IT Support Specialist Certification, 09/18, Coursera, 6-course specialization taught by Google Inc. specialists. Courses include: IT Security, IT Administration & Infrastructure, Operating Systems, Computer Networking, IT Fundamentals.
ServSafe
Driver's License
Personal Information
Willing To Relocate: Anywhere
Authorized To Work: US for any employer
Timeline
General Manager
Chipotle Mexican Grill
05.2021 - Current
Assistant General Manager (AGM)
Five Guys
04.2020 - 05.2021
Assistant Manager
7-Eleven
06.2019 - 03.2020
First Assistant Manager
Aloha Poke Co
10.2018 - 05.2019
Help Desk Technician
BJ's Wholesale Club
08.2016 - 07.2018
Shift Supervisor
KFC
09.2014 - 12.2019
High school or equivalent - Hospitality/Hotel
Hospitality Pcs
Google IT Support Specialist Certification, 09/18, Coursera, 6-course specialization taught by Google Inc. specialists. Courses include: IT Security, IT Administration & Infrastructure, Operating Systems, Computer Networking, IT Fundamentals.