DARRELL KIRBY
Ypsilanti
Summary
Dynamic Information Technology Infrastructure Manager with a proven track record at IBM Watson Health, excelling in project management and architectural design. Adept at leading teams and implementing strategic solutions, leveraging expertise in ServiceNow and Active Directory to enhance operational efficiency and security. Committed to driving innovation and achieving organizational goals.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Information Technology Infrastructure Manager
Walker-Miller Energy
Detroit
05.2021 - Current
- Manage information technology and computer systems
- Manage projects, budgets and resources from Charter to completion.
- Plan, organize, control and evaluate IT and electronic data operations
- Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
- Ensure security of data, network access and backup systems
- Act in alignment with user needs and system functionality to contribute to organizational policy
- Identify problematic areas and implement strategic solutions in time
- Audit systems and assess their outcomes
- Preserve assets, information security and control structures
- Handle annual budget and ensure cost effectiveness
Adjunct Professor
BAKER COLLEGE
02.2008 - 04.2025
- Teaching Information systems classes for Bachelors and MIS program.
- This included in classroom and online.
Infrastructure Architect (Lead Systems Engineer)
IBM Watson Health (Formerly Truven Health)
Ann Arbor
05.2010 - 05.2021
- Infrastructure Architect and design work consists of Infrastructure design and development for client and internet products and needs.
- IBM Cloud, Azure and Amazon Web Services(AWS) as primary cloud Technologies.
- Interface and interview customers and prepare and develop products and solutions for their needs.
- This includes strategic direction and managing projects.
- Management of projects which included creation of Scope, managing Technical budget and finalization of project.
- Examples include moves, infrastructure upgrades, software implementations and hardware upgrades.
- Experience in ServiceNow configuration, Change Control, Incidents and Management.
- Configuration and management of ServiceNow infrastructure.
- Management of ServiceNow and Federated services for internal and external user authentication.
- Management of technical engineers which includes reviews, hiring, mentoring and training.
- Also includes budget preparation, purchasing, cost analysis and recommendation of technology to help the business remain competitive.
- Monitor the goals and direction of staff.
- Manage the relationships of remote sites and vendors.
- Active Directory Management which includes user, LDAP, Group, OU and Container management.
- Active Directory management includes Group Policy Management(GPO) for rules and policies, Active Directory Federated Services for external authentication, Active Directory upgrades and management of Forest and Domains.
- Network support, maintenance and troubleshooting for Cisco routers, switches, VPN and checkpoint firewalls in the Health domains.
- Includes managing the implementation of the server and network.
- Establishing goals and direction.
- Technical Project Manager which involves management of acquisitions, data center relocations, network upgrades and installations.
- Vmware ESX virtual server, Configuration, installations, upgrades, support and maintenance.
Network Systems Analyst II/Project Manager
OAKLAND COUNTY(Information Technology department)
Pontiac
06.2000 - 05.2010
- Project Management of various technical infrastructure related projects.
- Projects included creation of Charter, scope, execution and completion.
- Duties include resource and team management, presentation, monitoring and closing.
- Manage various projects which include Software, Hardware, network, Email and Internet related projects.
- Managed budgets and keeping within constraints.
- Use Project Management processes for Scheduling, Budgeting, Resource management and Scope management.
- Tools used were Project Workbench and Microsoft Project.
- Support County LAN and WAN networks.
- Network systems support for VMware, Windows Active Directory, DNS, WINS, Windows NT4.0, Server 2000, 2003, Dell, Compaq, Cubix and HP servers.
- Also Unix Systems, Citrix Metaframe, ATM and Ethernet switches, Fiber optics, Ethernet routers.
- Involves resolution and configuration of network connectivity problems and other issues.
- Active Directory management, configuration and controls for forest and domains.
- Includes building and upgrades of domains and implementation of Group Policies for various teams and clients.
Information Systems Director
ALLEGRA PRINT and IMAGING
Troy
10.1999 - 06.2000
- Manager of Technical Office staff.
- Create quarterly budgets, training of group and assist with troubleshooting, install and maintenance on Windows NT 4.0, Novell 4.11/5.0, hubs, routers and network switches, Lotus Domino Notes R5, Fax Server, Meridian Switch Phone network, Teleconferencing system.
- Also involved purchasing and budgeting for hardware and supplies.
- Installed Fax Press Server to enable desktop routing enabling users to update information in a time efficient manner.
- Trained staff and Management.
- Manage direct reports.
Information Systems Supervisor
HONIGMAN, MILLER, SCHWARTZ AND COHN
Detroit
04.1996 - 09.1999
- Supervised, hired and reviewed PC support and Network staff.
- Schedule meetings, planning, review budget, assist staff with training and questions.
- Included training staff and testing.
- Managed projects from project charter to completion.
- Supported network and users, upgrades, installs, Windows, Novell.
- Led the team with upgrading and installing Network Upgrades.
- Managed and supervised 1000 user upgrade for new Operating system.
Education
How to lead -
Dale Carnegie
01.2025
Cyber Security -
Corinthian University
01.2018
Project Management Graduate Program - MIS
Walsh College
01.2007
MS - MIS
University of Phoenix
Southfield, Michigan01.2004
BA - CIS
Davenport University
Warren, Michigan01.2000
AA - CIS
Macomb Community College
Warren, Michigan01.1994
Skills
- Leadership
- Management
- Software development
- Six Sigma Blackbelt
- Architectural design
- Project Manager
- Systems Security
- ServiceNow
- Windows Servers
- Vmware
- Project Management
- SAN
- Active Directory
- ADFS
- Exchange
- O365
- Cloud
- Citrix
- Netscaler
- Disaster Recovery
- SharePoint
- Juniper
- LDAP
- IIS
- Firewalls
- Cisco
- ITIL
- DNS/DHCP
- Networks (VPN, Routing, LAN,WAN)
- HIPAA Certified
Certification
- Azure Administrator certified
- Microsoft Certified Information Technology Professional (MCP)
- Vmware Certified Professional (VCP)
- Security +
- HIPAA Certified
- Six Sigma Black Belt Certified
- Dale Carnegie Leadership Program - 2025
Affiliations
Planning Commissioner, Cyber Security Board, Emergency planning board for county
Timeline
Information Technology Infrastructure Manager
Walker-Miller Energy
05.2021 - Current
Infrastructure Architect (Lead Systems Engineer)
IBM Watson Health (Formerly Truven Health)
05.2010 - 05.2021
Adjunct Professor
BAKER COLLEGE
02.2008 - 04.2025
Network Systems Analyst II/Project Manager
OAKLAND COUNTY(Information Technology department)
06.2000 - 05.2010
Information Systems Director
ALLEGRA PRINT and IMAGING
10.1999 - 06.2000
Information Systems Supervisor
HONIGMAN, MILLER, SCHWARTZ AND COHN
04.1996 - 09.1999
How to lead -
Dale Carnegie
Cyber Security -
Corinthian University
Project Management Graduate Program - MIS
Walsh College
MS - MIS
University of Phoenix
BA - CIS
Davenport University
AA - CIS
Macomb Community College