Darren Alvianta
Chicago,IL
Summary
Adept at maintaining high service standards under pressure, I significantly increased sales at Koto Japanese Steakhouse by upselling premium items. Skilled in cleanliness and menu recommendations, my ability to cultivate relationships and ensure guest satisfaction has been consistently demonstrated. My expertise in order taking and sales techniques has contributed to enhanced dining experiences across multiple high-volume restaurants. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
Work History
Waitress
Koto Japanese Steakhouse Hibachi & Sushi
12.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Increased sales significantly by upselling higher-end products to customers.
Restaurant Waiter
Asuka Japanese Steakhouse And Sushi
12.2022 - 12.2023
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Contributed to a safe, clean work environment by adhering to strict food safety guidelines and maintaining a spotless workspace at all times.
Restaurant Waiter
Royal Caribbean International
02.2021 - 10.2022
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Skills
Order Taking
Cleanliness
Service Quality
Table Setting
Sales Techniques
Dining area maintenance
Menu Recommendations
Transactions and Cash Handling
Timeline
Waitress
Koto Japanese Steakhouse Hibachi & Sushi
12.2023 - Current
Restaurant Waiter
Asuka Japanese Steakhouse And Sushi
12.2022 - 12.2023
Restaurant Waiter
Royal Caribbean International
02.2021 - 10.2022
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